Representative Field Services

Overview

Support sales by onsite customer assistance, project planning, product selection, and issue resolution

Key Responsibilities

• report writing
• technical training
• quality assurance
• safety compliance
• scheduling
• customer support

Tasks

-Maintains records and writes reports regarding jobsite issues, driver performance, and product problems. -Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards. -Participates in routine employee communications meetings. -Communicates frequently with the sales, QC, and customer service personnel to coordinate the overall effort. -While performing the duties of this job, the employee is regularly required to talk and hear, to communicate to employees/visitors as well as function safely around heavy rolling equipment -Must wear protective equipment while at the location -Participates with large jobs to insure quality delivery and placement. -Maintains environmental, housekeeping safety, and business conduct to comply with company standards and government regulations. -Effectively addresses customer concerns/complaints -Make administrative improvement recommendations. -While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors -Manage time effectively to schedule and prioritize assignments. -Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance. -Responsible for special projects and requests as needed. -Maintain confidentiality in daily operations. -Assist with market and pricing studies. -Establishes consulting relationships with customers while effectively represent the company’s best interest.

Requirements

• bachelors
• excel
• problem solving
• communication
• data entry
• flexibility

What You Bring

-Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently. Job involves sitting most of the time, but also involves walking or standing for brief periods of time -Able to work overtime and shifts as needed. -Flexible to travel overnight and to work all hours required including nights and weekends. -Ability to communicate effectively both orally and in writing to employees and others. -Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors -Possess analytical, problem-solving and organizational skills. -Requires stationary position, traverse, move, transport, and the ability to significant degree to operate, activate, use, prepare, inspect, place, detect, or position -Bachelors degree in a related area (sales, marketing, communications, social sciences) or two to three years of related experience -Proficient in business systems (excel, word, lotus notes, etc.) -36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. -Must be detail oriented and accurate with an ability to handle large volumes of data entry.

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About Cemex U.S.

-Built its roots through strategic acquisitions in the 1990s and early 2000s, growing into a national powerhouse. -Supports both landmark urban infrastructure and local developments, from bridge decks and highways to commercial high-rises and marine ports. -Its expertise spans cement, ready-mix concrete, aggregates, admixtures, and slag/fly-ash mixes—serving sectors like buildings, marine, and transport. -Recognized for pushing innovation in concrete solutions and handling heavy-civil projects and maritime terminals. -While following in its parent’s global footsteps, the U.S. arm has carved its own story of scale, technical strength, and nationwide reach.

Sector Specialisms