Customer Liaison Officer

Overview

Liaise with public, capture data, coordinate site visits, support customer charter.

Requirements

• organisational
• driving licence
• presentation
• negotiation
• customer service
• communication

What You Bring

-Good organisational and time-management skills; able to prioritise and meet deadlines. -Full UK driving licence and ability to travel to site visits. -Trustworthy and discreet when handling confidential information. -Confidence in presenting to groups (forums, community meetings, site visits). -Self-motivated, able to work independently and as part of a team. -Excellent customer interaction skills across a diverse community. -Strong negotiation skills and the ability to engage persuasively with customers and stakeholders. -Smart appearance and professional manner at all times. -Positive attitude with strong written and verbal communication skills.

People Also Searched For

Benefits

-Access to mentoring and coaching programmes -Ongoing training in technical and business skills -28 days of holiday (excluding bank holidays) -2 paid volunteering days per year -Competitive salary and benefits

About Jsm Group Services Ltd.

-Built a reputation installing high-voltage grid connections for data centres, battery storage and renewables alongside core fibre telecoms networks. -Typical projects include complex multi-utility delivery in city environments. -Sector strengths span Power, Telecoms, Gas, and Multi-utility, with turnkey offerings from design and civils through commissioning. -Unique assets include an accredited training centre in Essex and innovative solutions like non-intrusive cable extraction. -Backed by TowerBrook after a successful PE exit, the firm is expanding into Ireland and Germany while maintaining a strong UK presence.

Sector Specialisms