Learning Operations Specialist

Overview

Manage and optimize LMS, content libraries, support users, and deliver reports.

Key Responsibilities

• lms administration
• content curation
• technical support
• curriculum management
• vendor liaison
• reporting analytics

Tasks

The Learning Operations Specialist is responsible for the day-to-day administration, configuration, and optimization of the company’s Learning Management System (LMS) and its integrated third-party content libraries. This individual plays a pivotal role in enhancing the digital learning experience across the organization by managing content, system functionality, data accuracy, and user engagement. The role involves close collaboration with organizational learning partners, HR, and other business stakeholders to support key initiatives such as onboarding, professional development, and compliance. Dallas, Nashville and Charlotte -Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support. -Curate, publish, and maintain engaging learning content, using a variety of learning technologies and tools. -Serve as the primary contact for LMS issues, troubleshooting, and technical support for learners. -Collaborate with subject matter experts (SMEs) and business stakeholders to manage learning content lifecycle, retiring outdated content and replacing content as necessary -Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library) -Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate. -Liaison with learning vendors to support system upgrades, implementation of new features and functionalities, and issue resolutions -Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met. -Generate and distribute learning reports and analytics as requested by stakeholders -Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication

Requirements

• lms admin
• 3-5 yrs
• adobe captivate
• power bi
• bachelor’s
• scorm

What You Bring

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. -Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills -Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations -Analytical, organized, and detail oriented -Ability to proactively identify process inefficiencies and implement scalable solutions -Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership -Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience. -Experience with learning technologies and tools, such as Adobe Captivate or Scribe -Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus. -Experience importing data and managing third-party content libraries (e.g., Go1, LinkedIn Learning, Udemy) within an LMS. -Understanding of instructional design principles and SCORM/AICC/xAPI file formats. -Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.

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About Lincoln Property Company

-The company operates in a variety of markets including residential, commercial, and mixed-use developments. -With a strong portfolio of properties across the United States, Lincoln Property Company continues to expand globally. -Notable for its ability to seamlessly integrate development, investment, and management within a single entity. -Lincoln's vast experience enables them to execute projects of all scales, from urban high-rises to suburban residential communities. -The company has made a name for itself in the luxury residential sector, with properties offering premium amenities and modern designs. -In addition to traditional real estate sectors, Lincoln also specializes in land acquisition, commercial leasing, and property rehabilitation. -Known for a dynamic approach to project financing, they have a reputation for executing complex real estate transactions. -The company's vast geographical reach allows them to tackle diverse markets, adapting to the unique needs of each region.

Sector Specialisms

Security Clearance

-all job offers are contingent on completion of a background check.