Client Services Manager

Structurecare®

The Role

Overview

Manage client relationships and account performance for the DMV territory

Key Responsibilities

  • proposal development
  • cost communication
  • financial monitoring
  • customer liaison
  • maintenance solutions

Tasks

-Developing proposals -Communicating technical information and probable costs to key decision makers -Monitoring and managing financial performance of all accounts within the assigned territory -Acting as the single point of contact for all long-term customer relationships -Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports

Requirements

  • 3+ years
  • bachelor's
  • problem solving
  • construction
  • driver's license
  • communication

What You Bring

-3 or more years in a Sales or related role -Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred. -Technical aptitude and strong problem-solving skills -Engaging in collaborative problem solving and decision making -Willingness to be flexible in a fast-paced work environment -Working knowledge of the construction industry (preferred) -Driver’s license and acceptable motor vehicle record required -Excellent written and verbal communication skills

The Company

About Structurecare®

-Born from a 1957 family-owned vision, the firm has shaped itself into an engineering-led parking structure specialist. -Their engineers and field teams have assessed, maintained and restored over 1,000 garages, managing every phase in-house. -They offer a radical shift from design‑bid‑build by guaranteeing budgets and schedules under one accountable partner. -Their financial model leans on predictable, multi‑year service agreements that align maintenance timing with client budgets. -Typical projects include waterproofing multi‑level decks, concrete restoration for hospitals, convention centers, and universities. -Specialisms span infrastructure and commercial sectors, through government, healthcare and education facilities. -The company stands out by offering training, vendor coordination, and risk-bearing under a single‑source model.

Sector Specialisms

Infrastructure

Industrial

Commercial

Residential