Community Housing Assistant

Overview

Face‑to‑face community support, managing voids, safety checks, and fly‑tipping project.

Key Responsibilities

• void management
• authority liaison
• safety checks
• record management
• contractor liaison
• community support

Tasks

-You’ll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site. -We mainly work Monday to Friday and work occasional evenings to meet with customers. You’ll be able to shape your own diary. -You’ll carry out and record the routine safety and compliance checks in our buildings and communities. -You’ll also manage the admin updating records, ordering, and arranging payment for works to be done. -You’ll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.

Requirements

• collaboration
• tech savvy
• dbs check

What You Bring

-Confidence working collaboratively with colleagues in other parts of the business and external partners -The ability to use technology to navigate our systems and update customer records -You’ll need a Standard DBS check done, which we also pay for

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Benefits

-Matching pension contribution (up to 7% and life insurance of 3x basic salary) -Through high visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. -An appreciation that this is a role where you’ll spend much of your time lone working in our local estates -Although you’ll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office and the remaining days working from home. -You’ll need a vehicle insured for business purposes. We’ll pay your mileage -Instant pay access with Stream -An understanding of housing management, housing law and universal credit would be ideal, but they’re not deal breakers! -Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more -34 days leave, rising to 39 (this includes bank holidays and a “me day”) -Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Security Clearance

-standard dbs check required (cost covered by employer)