Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Arranging parts or materials for click/collect where not available from usual suppliers
Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
Requirements
multi-tasking
fast-paced
communication
listening
resource planning
administration
Ability to multi-task to manage a demanding workload in a fast-paced environment
Excellent communication and listening skills
Excellent resource planning and administration skills
Benefits
Free Personal Trainer group sessions after work every Thursday
Employee Assistance access to a range of support and advice by telephone and a via a mobile phone app