Food & Beverage Manager

Overview

Oversee and manage all food and beverage operations, including cafeteria, events, vendors, staff and compliance.

Key Responsibilities

• food audits
• menu planning
• vendor management
• staff scheduling
• compliance reporting
• kpi monitoring

Tasks

-Conduct food hygiene checks and kitchen audits to ensure quality and standards including random checks of raw material inventory -Monitor overall service delivery of food suppliers and beverage vendors -Manage and maintain food service tasks including menu planning and service scheduling -Maintain documentation of all operational processes, vendor agreements, and compliance records -Ensure adequate, trained, and uniformed staff are deployed for efficient and courteous service during all operational hours and events -Act as an interface with client, food suppliers, and service vendors -Oversee menu planning to offer variety and cater to different tastes and dietary needs, with plans often rotating fortnightly -Coordination with vendors for resolution of service issues and menu deviations -Assist with the coordination and scheduling of kitchen equipment maintenance activities -Execute staff succession and growth plans for cafeteria and pantry service teams -Coordinate special events and ad-hoc services in support of client requirements -Provide direction/information to vendors, food service staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption -Submit monthly reports on inventory, kitchen audits, and deep cleaning -Respond to and escalate any food safety, quality, or compliance incidents as per client protocols -Provide support for meeting room table service and pantry operations as needed and directed -Enforce all Company policies and training requirements regarding safe and efficient food service operations and work practices -Evaluate vendor performance and ensure quality control using high-quality, branded ingredients -Assist Food Service Team with tactical planning for cafeteria and work café operations -Update and implement Emergency Response plans for food service areas -Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with food suppliers and the client -Make recommendations to the Senior Manager for future trainings given to the food service management team -Maintain and provide periodic updates on kitchen equipment breakdown tracker -Ensure appropriate follow up with customers through digital feedback system -For every direct report, build actionable and measurable career development plans -Meet or exceed Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly -Provide general overall food and beverage management services including continuous monitoring of cafeteria operations -Develop monthly/quarterly variance reporting on all food service budgets and operations on a timely basis -Review the performance of food service staff and conduct performance appraisals from time to time -Assist with the development and implement the annual management plan for food and beverage operations -Track and report on user satisfaction, vendor compliance, and operational audits -Undertake audit of staff attendance and check their grooming standards -Responsible for overall team management, staff development and planning for food service operations -Ensuring that food service subcontractors are meeting their commitments on scheduled delivery of trainings -Implement and monitor food safety practices, ensure compliance with local codes and regulations and JLL standards -Support compliance with all applicable laws, ordinances, and regulations impacting food safety, sanitation, and health

Requirements

• cafeteria ops
• vendor management
• food safety
• 6+ years
• bachelor's

What You Bring

-Experience in cafeteria operations, vendor management, and food safety compliance preferred -Minimum of 6 years industry experience required either in food service operations, corporate environment, third party service provider or as a consultant -Bachelor's degree in relevant field (Food Service Management, Hospitality Management, or related)

People Also Searched For

Benefits

-After hours food service assistance response

About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms