Day Concierge

Overview

Provide premium concierge service and facility upkeep for Union CoLiving residents.

Key Responsibilities

• waste management
• issue resolution
• front desk
• inspections
• incident response
• parcel management

Tasks

-Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required. -Be on hand, delivering solutions to issues or challenges that may arise. -Front of House / Reception; greet and welcome residents and guests with a warm, friendly and vibrant attitude. -Conduct block walks every 4-6 hours surveying and reporting every area of the building. -Be a point of contact for any potential incident or emergency that may occur onsite. -Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine products. -Ensure our facilities are being looked after respectfully by residents & guests. -Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard. -Manage & store parcels correctly to allow residents to easily access deliveries as required. -Manage room turn arounds, check-in and check-outs.

Requirements

• concierge
• customer service
• leadership
• resilience
• adaptability
• communication

What You Bring

-We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas. -Previous Concierge experience would be an advantage. -Adaptability, creativity & positivity. -Resilience, with an ability to effectively navigate unexpected situations. -Strong organisational and leadership qualities with an ability to remain calm under pressure. -Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. -An experienced customer service professional, well-versed in delivering premium experiences to residents & guests. -Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.

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Benefits

-Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Day Concierge is imperative to be available as required to ensure continuous service to residents.

About Vita Group

-Committed to delivering innovative and reliable engineering solutions. -Strong presence across multiple sectors, providing end-to-end services from planning to execution. -Specializes in large-scale infrastructure and industrial projects, serving both private and public sectors. -Diverse portfolio includes complex projects in energy, transport, and utilities. -Reputation for quality and safety in delivering large, intricate projects on time and within budget.

Sector Specialisms

Visa Sponsorship

-no right to work sponsorship is offered; applicants requiring sponsorship will not be considered.

Security Clearance

-employment offers are conditional on satisfactory pre‑employment checks, including dbs checks.