Technical Writer

Description

• Identifying opportunities for improvement and offering solutions encompassing execution of annual projects and goals
• Prioritizing and efficiently managing day-to-day work, ongoing jobs, and updating project-management tools
• Drawing on experience and insights of fellow team members to find solutions, and seeking out additional information when relevant, with an ability to value collective insights
• Coaching other S&C team members with their technical and instructional writing
• Regularly reviewing, identifying improvements and updating S&C's writing and editing process
• Ensuring proper S&C trademark use in all S&C content
• Ensuring all written content complies with S&C’s Writing Style Manual (or AP Stylebook, where appropriate)
• Working collaboratively with members of Product Management, Engineering, Sales, Marketing, and other appropriate parties to resolve issues and develop better process solutions
• Managing projects from concept to completion with limited supervision
• Editing, writing, revising and proofreading product instructional and marketing documentation for accuracy, logic and style conformance.
• Communicating with team members across departments to see problems from a different viewpoint
• Managing product/sales support documentation request, writing/design, and posting to S&C’s Sales Manual
• Effectively translating product technical information into clear, step-style messaging for less technical audiences.
• Setting clear expectations with customers to define scope, schedule, and goals for projects

Requirements

• Great attention to detail with an analytical mindset and excellent problem-solving skills.
• Advanced knowledge of Adobe Acrobat and Microsoft Office (Word, Excel, PowerPoint and Outlook). Intermediate knowledge of Adobe InDesign. Photoshop and Workfront knowledge a plus.
• Ability to partner with Team Members from other departments and provide effective coaching on internal communications best practices.
• Sound organizational and multitasking skills, with demonstrated ability to manage multiple priorities in a fast-paced working environment.
• Bachelor’s degree in Journalism, Communications, Marketing, English, Technical Writing or a Technical degree or equivalent
• Committing to continued training to better understand the electrical industry and S&C products
• Familiarity with the AP style of writing.
• Experience in technical writing in a field related to mechanical engineering, electrical engineering, industrial engineering, manufacturing or engineering technology
• 3-5 years of relevant experience (with some B2B experience)
• Sound interpersonal skills to establish meaningful relationships built on mutual trust and respect, navigate and resolve conflict, moderate behaviors, and foster collaborative working relationships amongst a diverse audience.
• Good project management abilities, with superb writing and copyediting skills.
• Experience working in a manufacturing company.
• Able to write, edit and work quickly, be self-starting, and be punctual in preparing materials.
• Excellent communication skills (written, verbal, listening, and presentation). Able to liaise with key stakeholders outside the marketing function and present compelling information and messaging.

Benefits

• 8:00 am – 5:00 pm (Mon-Fri) Hybrid

Training + Development

Interview process

Visa Sponsorship

Security clearance