2nd Shift Concierge

Overview

Provide hospitality, safety, and support to residents and guests in a senior community.

Key Responsibilities

• emergency response
• resident interaction
• phone answering
• event support
• dining assistance
• vendor coordination

Tasks

-You will monitor and respond to emergencies such as the resident emergency call system, building life safety systems, and the fire alarm panel. This is not a position in the medical field, but you need to be comfortable calling emergency personnel, including 911, when appropriate. -You will assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, assisting with events, assisting in dining room during peak meal times, and performing assorted cleaning. -You will be the “go-to-person” and provide a lasting first impression to Visitors of the community while balancing and prioritizing many different roles and responsibilities. -You will anticipate the needs of Residents, Guests, and Team Members of the community, including outside vendor deliveries.

Requirements

• microsoft office
• high school
• valid license
• customer service
• problem solving
• heavy lifting

What You Bring

-You are able to move tables and furniture periodically, lift and carry approximately 25 pounds. -Strong knowledge of the local community, area, and region preferred. -A high school diploma or equivalent (GED) is required. -You take initiative and are an independent, problem-solver; able to de-escalate critical situations. -You can multi-task and meet deadlines while projecting a resort-like image both in person and over the phone to residents and guests of the community. -Previous work experience in customer service or hospitality. -Must be 21 years of age or older, maintain a current driver license and clean driving record and be comfortable valet parking Resident vehicles. -Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel).

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Benefits

-Health, Dental, and Vision Insurance -As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. -Accident Insurance and Hospital Indemnity -Receive $610 stipend per month from our company to apply towards any benefit(s) you select, including: -You can enjoy the fulfillment and satisfaction of serving seniors and the positive impact you make in their lives. -Life Insurance -You are seeking the opportunity to serve seniors and positively impact their lives. -You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match. -Short Term and/or Long Term Disability -Legal and Identity Theft Insurance -Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). -You can enjoy a delicious free meal during your shift!

About Resort Lifestyle Communities

-It builds and operates self-contained 55+ retirement resorts complete with gourmet dining, housekeeping, concierge services, and wellness facilities. -Typical developments include on‑site chefs, 24/7 staff, activity directors, theaters, pools, and fitness centers to create a vibrant daily life. -With each community fully staffed—including live‑in managers and maintenance—it’s a turnkey lifestyle solution for active older adults. -Headquartered in Lincoln, Nebraska, it has grown through both development and an in‑house general contracting arm. -Known for seamlessly blending resort amenities with independent living, it offers an upscale yet accessible retirement experience.

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