IOC Coordinator

Overview

Coordinate daily airport terminal operations to ensure safety, efficiency, and compliance.

Key Responsibilities

• gate planning
• system monitoring
• work orders
• safety inspections
• incident logging
• stakeholder coordination

Tasks

RoleThe Integrated Operations Center (IOC) Coordinator, is responsible for the day to day operation of the airport terminal. This role will be responsible for critical priorities including gate planning, terminal coordination, trouble-shooting issues, effective handling of irregular operations, monitoring critical systems, responding to calls from both internal and external stakeholders, dispatching resources as needed as well as conducting terminal safety inspections. This role is critical for ensuring operational efficiency, safety, and regulated compliance; all to help provide a seamless passenger and guest exper -keholders.Creating, managing and tracking the status of work orders in applicab -xperience.Identifying and reporting any areas of underperformance; both in terms of internal processes and from external partners or sta -perations.Ensuring flight information screens are updated as required and terminal comm -agencies.Coordination with on-site government personnel to help resolve concerns relating to terminal o -keholders.Monitoring BMS, FAS, SCADA and other systems for alarms, trouble and status as -anagement.Maintaining records of all incidents in the electronic Operations log, and analyzes Operations log entries to identify areas for improvement to the overall passenger e -required.Fielding support calls from terminal sta -bilitiesGate planning, ground to aircraft communications and ramp coordination o -unication.Monitoring terminal activities and takes appropriate steps to mitigate any safety, security or other issues and concerns as t

Requirements

• airport
• scada
• powerpoint
• bms
• degree
• security clearance

What You Bring

ent regulationsEducation and additiona our cover letter and résumé.All qualified candidates who are legally entitled to work -airport settingPrevious experience in an airport terminal, transportation logistics, or a similar operation -S, SCADA, etc.)Familiarity with safety procedures and environm -eative skillsStrong computer and presentation skills (Microsoft PowerPoint and simi -sponds to:o Terminal and airside events including breaches and guest services -al environment.Previous experience working effectively in a highly regulated, structured or government-based w -al thinking skillsOrganization and planning skills crucial for multi-tasking while prioritizing a -lar programs)A passion for learning new systems and industry specifi -n and verbal)Demonstrated business acumen coupled with strategic, analytical and cr -st-paced teamStrong communication (both writte -up to 50 lbsYou are an independent self-starter, calm under pressure and you are motivated to apply your practical experience, technical expertise and innovative ideas to the success o -the following:2+ years in an operations administration or customer service role, preferably in an aviation or -ork environmentPrevious experience interacting with internal terminal systems (BMS, FA -nd executing tasksAbility to work in a high-pressure environment and diffuse and manage situat -l qualifications:High school diploma: relevant university or colleg -ions as they ariseAbility to obtain appropriate security clearance and other associated authorization statu -ouYou have:A preference for working with an entrepreneurial focused and fa -c informationAbility to carry/lift, move, transport and position items weighing -e degree preferredExcellent written and verbal communications combined with critic

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Benefits

mployeeWhat We OfferIn addition to a competitive compensation and benefits package, career progression, and access to a global team of talented professionals, we are growing and offer boundless opportunities to make your mark within our organization. If you share our sense of adventure, come, and join us for the journey. The salary range for this position is $63,000 to $74,000 at t

About Vantage Group

-Founded in 1994 as Vancouver Airport Services, the company has transformed into a global leader in airport and transportation infrastructure. -Over the past three decades, the company has managed every aspect of complex airport, terminal, airside, and landside capital development, management, operations, and financing. -The company has transformed over 30 airports and transportation centers worldwide. -The portfolio includes projects like John F. Kennedy International Airport Terminals 6 & 7, Chicago Midway International Airport, and Kansas City International Airport. -As part of Investcorp Corsair Infrastructure Partners, the company focuses on sustainable and interconnected transportation solutions. -The company has facilitated significant airport capital financing. -With a global network of employees, the company integrates expertise to solve complex transportation challenges. -A commitment to innovation is demonstrated through initiatives aimed at accelerating advancements in aviation and transportation infrastructure. -The company continues to redefine industry expectations and deliver inspiring solutions in transportation.

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