ReStore Donation Associate

Overview

Assist donors, price & stock items, and provide customer service at ReStore.

Key Responsibilities

• loading dock
• donor assistance
• pos processing
• donation sorting
• item pricing
• store checklist

Tasks

-Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter. -Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition. -Help customers carry purchases to their vehicles. -Sort clothing donations and prepare them to be moved to the sales floor. -Clean, sort, price, and store donations according to the price guide and refer to the Supervisor if guidance is needed. -Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week. -Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have. -Process customer transactions through the point-of-sale system (includes discounts, coupons, returns, tax exemptions, etc.) -Help to complete the daily checklist for opening and closing the store.

Requirements

• retail experience
• customer service
• teamwork
• time management
• high school
• communication

What You Bring

-Previous experience working in a retail environment. -Excellent customer service skills to respond to any questions or concerns. -Able to work as part of a team and complete tasks as they are assigned. -Dependable and able to stick to a schedule. -Light arithmetic skills to accurately work on the register. -High school diploma preferred. -Strong time management skills and the ability to prioritize different tasks. -Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.

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About Green Mountain Habitat For Humanity

-Funds projects through local donations, grants, and three Habitat ReStores in Williston, Milton, and Swanton. -Completes around 10 homes a year, with homebuyers investing sweat equity (typically 200–400 hours) building alongside volunteers. -Notable projects include Vermont’s first certified passive house and multi-unit builds like Harvest Crossing. -ReStores divert over 3 million pounds of materials from landfills annually, boosting sustainability. -Upcoming developments include duplexes and subdivisions in Hinesburg, South Burlington, Underhill, and Winooski.

Sector Specialisms