Field Operations Supervisor

Overview

Oversees daily water/wastewater plant operations, ensuring compliance, efficiency, and safety.

Key Responsibilities

• operational integrity
• regulatory compliance
• data analysis
• reporting
• construction management
• risk mitigation

Tasks

-Implement effective communications at all levels of our operations. -Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) -Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets. -Provide analysis and support to Production and/or Network Director with information required for various reports, budgets, and business plans. -Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%) -Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. -Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%) -Establish a program that will ensure all EPA Partnership for Safe Water Goals will be met on a period-by-period basis. (10%) -Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. -Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%) -Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%) -Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%) -Implement effective reporting processes. -Work collaboratively with other functional leads to mitigate business risks. -Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

Requirements

• water
• degree
• process
• driver's license
• supervision
• class e

What You Bring

-Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business -2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent. -Expert knowledge of process and operational areas -Valid state driver's license required -3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets. -Ability to obtain and maintain a PA DEP Class E Distribution license -Knowledge of company policies and procedures and management theories, practices, and trends

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Benefits

-DOT required upon hire -Local and regional travel

About American Water

-Provides vital water and wastewater services, ensuring communities have access to clean water. -Has a long history of managing water infrastructure in partnership with municipalities. -Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities. -Known for innovation in water management, offering sustainable solutions to modern water challenges. -A trusted provider for residential, commercial, and industrial customers across the U.S.

Sector Specialisms