Leasing Consultant
Gva Property Management
The Leasing Consultant is responsible for greeting prospects, presenting property features, securing lease agreements, and maintaining positive relations with residents.
15d ago
Junior (1-3 years)
Full Time
Edinburg, TX
Onsite
Company Size
800 Employees
Service Specialisms
Property Management
Investment Strategy
Affordable Housing
Community Development
Social Services
Resident Amenities
Maintenance & Repair
Landscaping
Sector Specialisms
Conventional Real Estate
Affordable Housing
Multifamily Residential
Community Development
Property Management
Residential Building & Real Estate
Commercial Building & Real Estate
Value-add Renovations
Role
What you would be doing
phone handling
property inspection
customer greeting
lease paperwork
service submission
market awareness
- Document all resident communications (verbal and written) in computer.
- Answers incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Transfer calls to Assistant Community Director or Community Director when appropriate.
- Physically inspect property when on grounds, pick up letter and report any service needs to Community Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.
- Complete Guest information form on all prospects, send thank you notes and perform follow up.
- Accompany outside vendors on service request calls for occupied apartments when necessary.
- Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request.
- Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing property and improving resident satisfaction.
- Inventory office supplies on a weekly basis. Report needs to Community Manager.
- Accepts service requests from residents and routes to maintenance for prompt processing.
- Complete all lease and renewal paperwork.
- Conducts service follow-up with resident when work is completed.
- Maintain work area in a clean and organized manner.
- Organize and file appropriate reports, leases and paperwork daily.
- Enter phone and walk in traffic from guest cards into the computer daily.
- Conducts outreach marketing weekly or as assigned by Community Manager
- Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
- Contact residents to renew their lease and maintain renewal log.
- Maintain a professional, yet friendly atmosphere in the leasing office and other areas where prospective applicants and residents meet.
- Inspect models and ready vacancies daily to ensure cleanliness.
What you bring
lease contracts
customer relations
transportation
fair housing
communication
physical stamina
- Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small details and computer screens.
- Must have knowledge of lease contract, application and other addenda.
- Have constant need (66% to 100% of the time) to perform physical activities:
- Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartments, property and surrounding neighborhood, make trips to the bank and courthouse.
- Must have valid driver’s license and automobile insurance.
- Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time).
- Must be able to properly operate a golf cart.
- Constant need to (66% to 100% of the time) to perform the following activities:
- Constant need (66% to 100% of the time) to communicate over the telephone and in person.
- Maintains positive customer relations attitude.
- Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (Less than 10% of the time).
- Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (inspecting property, neighborhood surveys).
- Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first week of employment.
- Stand and walk or sit alternatively depending on specific needs of the day. Estimate 70% of time is spent on feet and 30% sitting at desk.
- Constant need (66% to 100% of the time) to communicate over the telephone and in person with vendors, corporate office staff, residents and prospects.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- complete knowledge of fair housing compliance laws required
- documentation of all resident communications
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Company
Overview
2015 Founded
Year of Establishment
The company was established in 2015 with a vision to expand its presence nationally.
From 312 to 29,500 Units
Scalable Growth
The company has expanded from its initial 312 units to over 29,500 units nationwide.
9 States Operated
Geographic Reach
Currently operates across 9 states, demonstrating strong national expansion.
- Built from a small team of 3 employees, it now operates at a national scale managing thousands of homes.
- Focuses on both conventional and affordable multifamily housing, blending financial returns with community uplift.
- Typical projects involve renovating properties, enhancing landscaping, and addressing infrastructure issues.
- Emphasizes community development—installing playgrounds, security measures, mold remediation, and after-school tutoring.
- Works hand‑in‑hand with investors to mitigate risk via diversified portfolios while pursuing profitable markets.
- Partners with local organizations and offers services like pro‑bono immigration support and food assistance.
- Maintains a meticulous management style, driven by market trends and long‑term value creation.
- Integrity in everything we do
- Accountability to our clients, colleagues, and communities
- Excellence in service, innovation, and operational performance
- Collaboration with partners, tenants, and clients to drive success
- Sustainability in building management and operations
2030 Goal
Net Zero Carbon Emissions
The company aims to achieve net zero carbon emissions by the year 2030, demonstrating a strong commitment to climate action.
- Ongoing investment in energy-efficient technologies
- Implementation of sustainable building practices across portfolio
- Focus on waste reduction and recycling programs
- Regular monitoring and reporting of energy use and carbon footprint