Roofing Professional

Overview

Perform roofing repairs, supervise crews, and manage materials and customer communication.

Key Responsibilities

• site visits
• customer communication
• warehouse inventory
• field troubleshooting
• crew supervision
• material delivery

Tasks

-Conduct post-installation job site visits to review the quality of work performed by installation crews and ensure customer satisfaction -Review and respond to department callbacks/recalls as needed. This includes resolving customer concerns -Perform kick off job site visits to ensure crews have the necessary materials and information to complete the job in the scheduled time -Maintain regular communication via email, phone, text, and face-to-face interactions with customers, installation crews, and Ferguson team members -Collaborate in determining warehouse inventory requirements and maintain cleanliness and organization of warehouse and yard areas -Conduct troubleshooting, installations, and repair work in the field, adapting to varying weather conditions -Supervise roofing 1099 crews to ensure compliance with Ferguson standards and manufacturer specifications -Notify direct supervisor promptly of any changes in schedule or exteriors department needs -Source and deliver materials to job sites, including operating standard and dump bed trailers -Assist in determining warehouse inventory requirements and maintain a clean and organized warehouse and yard area

Requirements

• problem solving
• driver's license
• roofing materials
• estimating
• 5+ years
• communication

What You Bring

-Strong problem-solving skills with the ability to effectively resolve customer concerns and conflicts that require management involvement -Valid US Driver's License -Frequent use and climbing of ladders or scaffolding -Knowledge and familiarity with a variety of different roofing materials: shingles, modified bitumen, and TPO -Ability to work flexible hours and travel as needed -Minimum of 5 years of experience in the roofing industry -Demonstrated ability to inspire, motivate, and coach team members to achieve extraordinary results -Hands-on approach with a "whatever it takes" mindset and willingness to assist team members as needed to ensure their success -Proven track record of accurately estimating roofing installations or repairs -Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with internal teams, installation crews, and vendors

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Benefits

-Company truck -Health insurance (100% paid option) -401(k) Plus 4% Match -Dental/Vision Insurance -Employee assistance program -Paid time off

About ferguson roofing

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Sector Specialisms