Mentor and Support Technicians: Provide hands-on coaching, training, and performance feedback to maintain high standards in safety, quality, and workmanship.
Maintain Shop Standards: Promote clean, organized workspaces and lead daily toolbox talks to align team on safety and goals.
Perform Additional Duties as Assigned: Support overall shop success through flexible, hands-on technical support.
Ensure On-Time Delivery: Coordinate work orders to meet customer specs and timelines; escalate concerns when necessary.
Oversee Technical Work: Guide and review diagnostics and repairs to ensure work is completed efficiently, safely, and to spec.
Monitor Shop Performance: Track KPIs and communicate with leadership on progress, issues, and opportunities for improvement.
Lead a Safety-First Culture: Enforce and model a proactive safety mindset; ensure team compliance with all safety policies and resolve concerns promptly.
Optimize Workflow: Prioritize jobs, allocate resources effectively, and adjust staffing to meet production targets.
Drive Continuous Improvement: Collaborate with management and shop teams to identify and implement operational enhancements.
Requirements
red seal
10+ years
lead hand
liebherr
diagnostics
schematics
Strong ability to read and understand schematics and technical drawings
Dedicated team player, able to work with ease and diplomacy with others
Strong communication and motivational skills
Experienced with component exchange, repair and warranty related activities
Previous leadership experience as a Lead Hand, Foreman, or similar capacity in a heavy equipment shop environment is a strong asset, particularly with a hands-on, collaborative approach.
Customer centric and performance driven
High attention to detail and an analytical mindset for managing quality standards and workshop performance
421A / Red Seal Heavy Equipment License required
Minimum of 10+ years of relevant Heavy Equipment Technician experienceworking on comparable equipment is required, ideally within a dealership or OEM environment.
Demonstrated leadership/mentor experience is strongly preferred
Direct experience with Liebherr equipment will be considered a strong asset. experience is required
Expert knowledge of electrical, hydraulic, pneumatic, mechanical components, diagnostics and troubleshooting techniques
Benefits
Competitive wages with overtime opportunities available
International training & development work opportunities for select roles*
Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days