General Operative
Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Perform general repairs, maintenance and refurbishment on housing properties.
18 days ago ago
£28,344
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Belfast, Northern Ireland, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
Description
emergency call-out
repairs
electronic recording
materials management
asset maintenance
customer service
- Participate in emergency call-out cover when necessary to support contract compliance and service user satisfaction.
- Complete general repairs, maintenance, and refurbishment works to a high standard and on schedule.
- Attend required meetings and training sessions.
- Take ownership of tasks, aiming for first-time completion within budget and time constraints.
- Accurately record all work electronically using a handheld device (PDA), including worksheets, timesheets, photographs, stock management, risk assessments, and method statements.
- Deliver exceptional customer service, maintaining professionalism in all interactions and ensuring a positive customer experience.
- Manage materials and stock in line with standard operating procedures.
- Maintain company assets, including vehicles and equipment, reporting any damage promptly.
Requirements
general repairs
social housing
driving licence
communication
similar role
- Ability to complete general repairs and maintenance on properties
- Experience working in social housing and planned works
- Full UK driving license
- Good written and verbal communication skills
- Experience in a similar role
Benefits
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- 25 days annual leave plus bank holidays
- Access to EAP Counselling sessions
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
- no visa sponsorship offered; candidates must have the right to work in the uk.
Security clearance
- background, identity, security clearance & bpss checks required, with proof of address, references, passport and 5 years uk residence.
Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
- Rapid growth through acquisitions and organic expansion.
- Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
- Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
- Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
- Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
- Customer First – We put our customers at the heart of everything we do.
- Make a Difference – We work with passion and drive to make a real difference.
- Be Accountable – We take ownership and are responsible for our actions.
- Teamwork – We believe in the power of collaboration and working together.
- Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
- Sustainable construction practices and solutions.
- Investment in low-carbon technologies and renewable energy sources.
- Reducing waste to landfill through effective recycling programs.
- Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
- Continuous monitoring and reporting on gender diversity.
- Annual training on unconscious bias and inclusive leadership.
- Support for gender pay gap reporting and reduction initiatives.
- Encouraging flexible working to support diverse teams.
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