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Desktop Deployment Technician - IT Solutions - Indianapolis, IN

American Structurepoint

The Role

Overview

Deploy, configure, and support desktops/laptops, including imaging and troubleshooting.

Key Responsibilities

  • desktop deployment
  • os upgrades
  • imaging
  • configuration
  • technical support
  • troubleshooting

Tasks

-Document procedures and guidelines related to desktop deployment and support. -Perform upgrades and patches to operating systems, applications, and hardware as required. -Participate in special projects and initiatives related to desktop deployment and support as required. -Install, configure, and maintain operating systems, software applications, and hardware components. -Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure. -Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing. -Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.

Requirements

  • ivanti
  • windows
  • microsoft office
  • scripting
  • bachelor's
  • 2 years

What You Bring

-Strong organizational and time management skills. -Ability to troubleshoot and diagnose problems with hardware and software. -Excellent communication skills, both written and verbal. -Minimum of 2 years of experience with desktop deployment, hardware and software configuration, installation, and testing -Ability to work independently and as part of a team. -Experience with Ivanti imaging platform is a plus -Bachelor's degree in Computer Science, Information Technology or a related field is preferred -Strong technical knowledge of desktop and laptop hardware and software, including Windows operating systems, Microsoft Office suite, and anti-virus software. -Knowledge of scripting and automation tools is a plus.

The Company

About American Structurepoint

-Delivers services spanning architecture, interiors, civil & structural engineering, transportation, utilities, environmental, IT and investigative work. -Typical projects range from municipal intersections and interstate expansions to luxury mixed-use developments and utility systems. -Combines visionary design with technical precision, offering clients a single source from concept through construction. -Noted for award-winning work, including regional engineering honors and recognition for innovative project delivery.

Sector Specialisms

Architecture + Interiors

Engineering + Infrastructure

Planning + Economic Development

IT Solutions

Investigative services

Civil Engineering

Surveying

Environmental

Right-of-Way Engineering

Construction Inspection

Land Acquisition