
Property Manager
Gateway Management Company
The Role
Overview
Manage daily operations, compliance, maintenance, and staff for an affordable apartment community.
Key Responsibilities
- resident relations
- incident reporting
- maintenance ops
- staff management
- regulatory compliance
- rent collection
Tasks
-Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions. -Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report. -Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents. -Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property. -Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws. -Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately. -Responsible for legal enforcement of lease provision including requirements relative to payment of rent. -Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Requirements
- ms office
- realpage
- property management
- tax credit
- high school
- communication
What You Bring
-Experience in MS Office and basic computer skills; Real Page OneSite experience preferred. -Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc. -Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must -High school education or equivalent. -Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites. -Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met. -Excellent verbal and written communication skills, including strong customer service and leadership skills. -Two years of previous property management experience preferred. -Valid Driver’s License and automobile insurance. -Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations. -Previous apartment management experience, low-income tax credit experience preferred. -Ability to handle multiple tasks and prioritize duties and responsibilities.
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The Company
About Gateway Management Company
-Evolved from a principal-owned housing manager into a full-scale developer, builder, and manager across Southeast U.S. -Weaves together in-house teams in development, construction, and property management, delivering turnkey multifamily projects. -Typical projects span conventional, affordable, senior, LIHTC, rural, HOME-program, high- and mid-rise, mixed-use, and HUD-insured housing. -Financial acumen is baked in: full budgeting, audits, reporting, due diligence, and compliance services support every transaction. -Construction arm oversees design and builds, while onsite teams handle leasing, maintenance, tenant relations, and compliance. -Serves both its own owned portfolio and national third-party clients, with regional reach across 10 states. -Clients include private equity, financial institutions, non-profits, and tax-credit investors, trusting the integrated model. -Driven by scale and infrastructure, leverages software, admin, and training investments to deliver consistent quality.
Sector Specialisms
LIHTC
Rural Development
HOME
Conventional Properties
Retail Properties
Multi-family Apartment Development
Property Management
Asset Management
Construction Oversight
Third-Party Construction Supervision
