Project Coordinator Repairs

Overview

Assist manager with admin/accounting tasks for restoration projects.

Key Responsibilities

• project tracking
• job files
• work orders
• profit margins
• ar management
• data accuracy

Tasks

-Act as secondary representative to client. Provide metrics on revenue, costs, collections and work load -Maintain contact with all current Repairs customers to evaluate job satisfaction and progress -Create and maintain a Central Job File for each job and ancillary files where needed -Ensure project managers collect on every job to maintain minimal AR 30-60 and 0 AR over 60 days -Project tracking and reporting, including adjusting the project database, updating production boards, recurring reports, and creating new reports when needed -Create profit margins for each job prior to job commencing. Track status through each phase of job -Assist with the creation of work orders -Ensure the project managers maintain complete and accurate data to enable efficient and effective production management

Requirements

• dash
• construction
• customer service
• communication
• high school
• invoicing

What You Bring

-Previous experience working in the Construction and/or Insurance industry is preferred -Must be able to effectively operate and navigate Dash. All notes, documents and interactions will be tracked through Dash -Ability to communicate effectively with all departments -Professionally and effectively address customer concerns and follow through to resolution -Strong customer service skills. Must be able to effectively demonstrate a positive brand awareness through all interactions with customers for mitigation -High School Diploma or GED -Must possess computer and internet skills -Accurate invoicing and progress billing

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About Emergency Restoration Xperts (Erx)

-Founded as a single-location, family-owned restoration service. -Built reputation by responding around the clock to emergencies across homes and businesses. -Grown regionally over a decade, now operating multiple branches in NC, FL, SC, and expanding further. -Handles full-spectrum disaster recovery: mitigation, structural repair, contents cleaning, board-up, odor removal. -Typically handles residential and commercial crises, from burst pipes to smoke damage to mold infestations. -Combines the efficiency of a larger corporate provider with personalized small business care. -Notable for trauma & hoarding cleanup, graffiti removal, and content storage beyond standard restoration.

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