Marketing Communication Specialist - Technical Writer

Overview

Create and manage technical documentation, training, and marketing content.

Key Responsibilities

• technical datasheets
• user manuals
• technical bulletins
• training materials
• learning platform
• social media

Tasks

-Develop "service-focused" social media posts and newsletters aimed at improving customer engagement. -Create online "how-to" articles and maintain online learning platforms to enhance the customer experience. -Collaborate with technical support and field teams to develop training and educational materials. -Support the creation of technical datasheets for products, ensuring alignment with brand messaging and technical accuracy. -Partner with the larger marketing team to develop materials for new product introductions, including technical messaging and content creation for the Product Support Centers. -Work with larger marketing team to support writing of speaking abstracts and presentations at industry events and conferences to showcase our expertise. -Write and distribute technical bulletins to keep stakeholders informed of product updates and service-related information. -Develop and present technical training presentations for internal teams, customers, and partners. -Create installation guides, quick-start guides and user manuals to ensure accuracy and clarity.

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About Synapse Its

-Secured private equity backing to build monitoring solutions for roadway networks in Greenville, Texas. -Develops dependable sensors and analytics tools to enhance safety, access, and efficiency on roads. -Deploys intelligent roadway monitoring systems and leverages real-time data for effective traffic management. -Operates in sectors such as Transport and Infrastructure, focusing on innovative roadway systems. -Despite its young age, has forged industry partnerships and provides comprehensive turnkey solutions in smart mobility. -Rapidly emerged by transforming complex transportation data into actionable insights for safety and operational efficiency.

Sector Specialisms