Property Manager, Multifamily

Overview

Manage daily ops, leasing, maintenance, and team for a 402‑unit multifamily community.

Key Responsibilities

• team leadership
• lease administration
• budget management
• marketing analytics
• operations supervision
• resident services

Tasks

-Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. -Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. -Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. -Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. -Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. -Track and evaluate advertising, and all client traffic. -Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. -Maintain residents' files in accordance with company's standards. -Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. -Work with leasing staff to ensure that leasing/marketing goals are being met. -Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. -Manage and maintain all aspects of overall community budget and finances. -Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. -Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.

Requirements

• real estate
• multifamily pm
• yardi
• microsoft office
• bachelor’s
• team management

What You Bring

-Real Estate License preferred. -3+ years of onsite Multifamily Property Manager experience required. Strong preference for 200+ units, luxury Class A with Amenities experience. -General office, bookkeeping and sales skills and excellent oral and written communication skills -Yardi systems experience strong preference. -Effective communication and customer service skills -Computer literate, including Microsoft Office Suite and internet navigation skills -Be able to manage a team -Bachelor’s Degree preferred.

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms