Server, Yoshoku - Waldorf Astoria New York

Description

• Retrieve and deliver food and beverages in a timely manner, ensuring that each order is presented to the highest standards of quality and presentation.
• Greet guests warmly, using their names whenever possible, and engage with them in a manner that reflects the refined standards of the restaurant.
• Keep your station well-stocked with necessary supplies to ensure a smooth service.
• Clearing and cleaning tables throughout the meal service, ensuring each table is prepared for the next guest with meticulous attention to detail and a seamless transition.
• Serve alcoholic and non-alcoholic beverages in compliance with all federal, state, local, and company regulations.
• Take food and beverage orders, input orders into the point-of-sale system, and ensure that all details are accurately captured.
• Maintain in-depth knowledge of the menu, daily specials, and restaurant promotions to provide accurate information and enhance the guest experience.
• Monitor guest satisfaction throughout the meal, addressing any concerns or needs promptly and with a positive attitude.
• Respond to guest requests promptly and efficiently, ensuring a personalized and attentive service experience.

Requirements

• Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.  You must be comfortable with a schedule and hours that may vary from week to week.
• Shift: Various – must be available weekdays, weekends, and holidays.

Benefits

• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Recognition and rewards programs
• Matching 401(k)
• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Supportive parental leave
• Go Hilton travel discount program
• Pay Rate: The pay rate for this role is $16.50 - $21.2488 and is based on applicable and specialized experience and location.
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Training + Development

Interview process

Visa Sponsorship

Security clearance