Station Support Assistant

Overview

Administrative support for Ebbsfleet International Station operations.

Key Responsibilities

• office admin
• procurement
• meeting coordination
• content management
• incident reporting
• revenue recording

Tasks

-Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel. -Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required. -Organise meetings and the production and dissemination of documentation to support them. -Undertake administrative tasks as directed. -Arrange access for filming and assist with arranging exhibitions and promotions on the station. -Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines. -Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties. -Record toilet turnstile revenue and report discrepancies in accordance with company policy. -Order, control and issue Personal Protective Equipment and Rule Books for the station team.

Requirements

• communication
• interpersonal
• it
• organisational
• prioritisation

What You Bring

-Good written/oral communication and interpersonal skills -Experience in the use of company IT packages. -Good organisational skills and ability to prioritise work effectively

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About Network Rail

-Responsible for managing the country’s railway infrastructure, playing a vital role in the UK's transport system. -Ensures the safe passage of trains through its management of critical railway assets. -Origins date back to 2002, when the rail infrastructure was brought into public ownership. -Based in Milton Keynes, it is a crucial player in delivering major transportation projects. -Typical projects include track renewal, station modernization, and large-scale electrification efforts. -Oversees one of the world’s most complex and busiest rail networks, with significant investment in improving connectivity across the UK. -Focuses on maintaining safety and operational efficiency through cutting-edge technology and engineering solutions. -Collaborates with train operators and local authorities to ensure seamless travel experiences for passengers. -Delivers the High Speed 2 (HS2) project, set to revolutionize rail travel in the UK. -Committed to improving sustainability and reducing the environmental impact of rail transport.

Sector Specialisms

Security Clearance

-security vetting may be required if successful -employment offers subject to satisfactory pre‑employment checks