Office Assistant I / Customer Service Representative

Overview

Handle customer inquiries, data entry, phone calls, and order processing.

Key Responsibilities

• customer support
• order entry
• process adherence
• problem solving

Tasks

-Assists the needs of the customer -Enters orders via 10-key into internal system -Performs duties in accordance with specific instructions and established work methods -Resolves routine questions and problems via phone, email, and occasionally in person

Requirements

• multitasking
• high school
• 1+ years
• microsoft office
• data entry
• problem solving

What You Bring

-Ability to multi-task, while staying organized -Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment. -Ability to work under direct supervision -1+ years -High School Diploma or GED -Ability to follow directions, take notes, and self-start -Skill in resolving routine questions and problems -Skill in data entry (10 key) -15 semester hours of college in a related field may substitute for the required experience -Experience with Microsoft Office Suite, especially Outlook and Excel

People Also Searched For

Benefits

-Development programs to support your goals -Medical, dental, and life insurance -Gym discounts and reimbursement -Company-paid short- and long-term disability -FSAs and dependent care options -Training, coaching, and mentorship -Paid vacation, PTO, and holidays in your first year -Located in a comfortable indoor area. Examples: executive, management, and support positions. -A culture that respects work-life balance -Clear paths to promotion and internal mobility -Tuition reimbursement for you and your dependents -Competitive 401(k) matching contribution. -Vision and legal benefits

About Wilsonart

-Known for its high-quality surfaces used in furniture, countertops, and interiors. -Pioneering in the design and manufacture of decorative surfaces that stand the test of time. -A leader in the decorative surface sector, creating products that enhance both form and function. -Provides a vast range of materials including laminate, quartz, and solid surface solutions. -Products are used globally in various industries, offering solutions for everything from retail spaces to healthcare environments. -Recognized for its innovation and commitment to customer-driven design. -Has expanded its portfolio over the decades, integrating advanced technology to stay at the forefront of surface design.

Sector Specialisms