Rental Coordinator

Overview

Coordinates rental equipment transactions and assists customers with equipment selection.

Key Responsibilities

• dbs input
• rental processing
• invoice management
• shipping coordination
• equipment quoting
• record maintenance

Tasks

-Assists the customer in financial, service, and rental issues relating to invoicing or account information -Quotes rates and assists customers in making decisions on best equipment option -Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices -Completes rental transactions through direct contact with customers -Inputs lost-sales rental data into the computer -Coordinates shipping and receiving of the machines with the yard personnel -Assists customers in locating and choosing the correct machine for their job and application -Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet -Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers -Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet -Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed -Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner -Receives and reviews shipping and receiving documents from the branches for accuracy and completeness

Requirements

• microsoft word
• excel
• college degree
• customer service
• administrative
• safety knowledge

What You Bring

-Math Skills -Medium work that includes lifting and/or moving objects up to 32 pounds or more -Courses in computers, business, and office administration preferred -Reasoning Skills -Ability to ascend/descend ladders, stairs, etc. -1-3 years customer service experience -Reading/Writing Skills -College Degree Preferred -Telephone Skills -Communication Skills -Safety Knowledge -Basic knowledge of Microsoft Word and Excel -High School Diploma or GED -Product Knowledge -Understands and applies the applicable taxes to invoices -Organizational Skills -1-3 years administrative/clerical experience -1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities -Thoroughly understands the rental process as to which inventory should be rented

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Benefits

-Employee Assistance Program (EAP) -Life and AD&D Insurance -Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays -Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% -Tuition Reimbursement -Medical, dental, and vision insurance -Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans -CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.

About Wagner Equipment

-Building a reputation by solving complex HVAC and cooling challenges across industries. -Evolved through acquisition and new leadership, maintaining engineering excellence. -Offers turnkey solutions from custom coil design to full installation and commissioning. -Specializes in mission-critical data center cooling, clean-room HVAC for biotech/electronics, QA lab environments, and industrial plant systems. -Design services emphasize precision, including custom coil replacements, humidity/temperature control, and engineered heat-transfer systems. -Remains a one-stop shop, integrating engineering, training, and long-term support under one roof.

Sector Specialisms

Security Clearance

-job offers contingent on background checks, drug/alcohol testing, fit for duty testing, and other pre‑employment screenings.