Facility Manager II

Overview

Own & manage facility operations, ensure safety, budget, client satisfaction for portfolio.

Key Responsibilities

• facility ops
• vendor management
• compliance
• budget management
• project delivery
• client relations

Tasks

-Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc. -Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services. -Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities. -Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction. -Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases. -Collaborates with relevant stakeholders and oversees the implementation of facility-related programs. -Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client. -Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained -Recommends solutions and implements appropriate actions for issues -In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required. -Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements. -Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements. -Acts as the focal point of escalation for issues pertaining to facilities managed. -Executes emergency preparedness, risk management, disaster recovery and business continuity plans -Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction -Collaborates with relevant stakeholders on incident management-related requirements -Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget. -Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met. -Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed. -Responsible for meeting client obligations. -Develops and executes project plans and related estimated costs and budget for assigned portfolio. -Liaises with relevant operations team members and Finance team for reports to monitor expenses. -Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities. -Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance. -Oversees project delivery. -Creates and implements annual facility management plans. -Responsible for meeting budget for assigned portfolio. -Develops and manages budget for portfolio and project expenses. Collaborates with Finance to ensure affordability, budget management and ongoing profitability. -Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database. -Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required. -Monitors and is responsible for the safe delivery of all work performed within assigned portfolios. -Responsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations -Reviews and approves expenditures. -Oversees maintenance and repair activities and performance of internal Technicians and service providers. Ensures work is completed on time, safely and meet quality requirements.

Requirements

• 3-5 years
• ifma
• bomi
• project management
• vendor management
• budget management

What You Bring

-Solid service delivery management abilities -3-5 years or more of facility management work experience -Solid client relationship management abilities -Certified Property Manager through Institute of Real Estate Management -Solid budget management abilities -Real Property Administrator through Building Owners and Managers Institute (BOMI) -Developed communication, influence, persuasion and negotiation skills -Facilities of moderate to high complexity; and/or -Solid vendor management skills -Solid proficiency with facility equipment and building systems -High degree of client service orientation and sense of urgency -Solid emergency preparedness and business continuity planning and execution abilities -Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible -Certified Facility Manager through International Facility Management Association (IFMA) -Solid people leadership skills -Solid project management skills -Thorough knowledge of health and safety requirements. Possesses a high degree of safety mindset -Possesses a continuous improvement and quality mindset and seeks to continuously improve and incorporate best practices where applicable -Solid facility operations and maintenance management abilities -Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI) -Maintains current knowledge of and demonstrates Solid ability to implement facility management services best practices. -Moderate to large-sized portfolios; and/or -College diploma or equivalent training (e.g. RPA, CET) -Solid knowledge of current building standards, code and legislative requirements

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms