Keolis Commuter Services provides safe and reliable public transit services across North America.
Lead IT architecture and digital solutions for Canadian operations.
7 days ago ago
Expert & Leadership (13+ years)
Full Time
Edmonton, Alberta, Canada
Hybrid
Company Size
5,000 Employees
Service Specialisms
Transportation Services
Public Transit Operations
Fleet Management
Customer Experience
Sustainability Solutions
Project Management
Operations Management
Sector Specialisms
Public Transportation
Commuter Rail
Alternative Fuel
Renewable Diesel
Sustainable Transportation
Multi-Modal Solutions
Bus Transportation
Community Shuttles
Role
Description
cybersecurity
architecture review
erp/crm
solution integration
digital roadmap
engineering support
Coach and develop team members, fostering a culture of performance continuous improvement.
Support implementation of cybersecurity programs, ensuring alignment with NIST CSF and other standards.
Manage resource allocation, project prioritization, and budget for EA initiatives.
Service as Digital Solutions business Partner to Canadian leadership team enabling digital solutions to address identified and emerging business needs.
Conduct architecture reviews and assessments for compliance and strategic alignment.
Lead geographically dispersed teams including architects and technical professionals to assure performance of technology in alignment with business goals.
Collaborate with other internal support organizations and external vendors to provide IT services to all Canadian contracting efforts.
Drive innovation by identifying opportunities for improvement and modernization.
Maintain a repository of architecture decisions and artifacts.
Oversee ERP/CRM/HR/EAM system lifecycle, including modernization and annual validation tests.
Ensure adherence to company policies and applicable regulations.
Integrate Keolis-owned and client-provided digital solutions to maximize operational efficiency and interoperability.
Develop and maintain 3-year Canadian digital roadmap within the regional and group digital framework and roadmap.
Develop and implement enterprise architecture strategies, standards, and processes within North American digital solutions framework.
Contribute to wider North American and Global digital solutions community, sharing case studies, good practice and participating in wider projects as assigned.
Coordinate with stakeholders for requirement gathering, design reviews, and delivery approvals.
Oversee the creation and maintenance of service-oriented architecture models, system diagrams, and process flows.
Collaborate with business IT leaders to translate requirements into the appropriate e-commerce platform / transit solutions to support the business expansion and sustainment activities.
Provide 24x7x365 Tier 3 engineering support and Tier 2 desk side support for business operational disruptions and cyber incidents.
Responsible for coordinating with other internal support organizations and external vendors to provide IT services to all Canadian contracting and business development efforts.
Requirements
azure
aws
togaf
iso 27001
sap
leadership
Travel as required (up to 35%) for mobilization, deployment, and sustainment of services.
Experience with Microsoft Azure/Fabric, AWS, and AI/ML/BI solutions
Influential and receptive to feedback
Bachelor’s degree in computer science, software engineering, information systems management, or related field.
Minimum 15 years’ experience in IT, with at least 10 years in software engineering leadership roles.
Familiarity with NIST Cybersecurity Framework (CSF), ISO 27001, GDPR, NIS2, PCI-DSS and CIS Controls.
Minimum 5 years’ experience in managing geographically dispersed teams in support of 24x7x365 environment.
High attention to detail and organizational skills
Experience in transportation, manufacturing, inventory/procurement, with B2B/B2C retail capabilities.
TOGAF, Zachman, or similar EA certifications.
Strong knowledge of service-oriented architecture, cloud platforms, and cloud-native architecture best practices.
Collaborative and relationship-building abilities
Advanced problem-solving and analytical skills
Ability to multitask and manage competing priorities
Experience with SAP, MSFT D365, JDE, UKG
Expertise in architectural modeling and system lifecycle management
Minimum 10 years’ experience in designing, deploying and supporting mid-scale e-commerce platform in support of CAD $100-500M business.
Proficiency in cloud computing, integration, and cybersecurity principles
Demonstrated experience in managing traditional waterfall, agile and modern day CD/CI engineering methodologies.
Superior communication and stakeholder engagement
Benefits
EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible