CSR WAREHOUSE II - SSC

Overview

Assist customers, process sales, handle warehouse duties, including forklift operation.

Key Responsibilities

• sales reporting
• forklift operation
• order entry
• inventory counts
• receiving ops
• warehouse picking

Tasks

-Produces daily sales reports. -Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. -Waits on customers and prepare sales slips. -Addresses and resolves customer complaints (returns and order errors). -Operates forklift equipment. -Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders. -Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. -Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts. -Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. -Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims. -Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

Requirements

• detail oriented
• hs diploma
• time management
• computer skills
• customer service
• warehouse experience

What You Bring

-Detail oriented -HS diploma or equivalent experience; -Time management -Computer skills -3+ years customer service experience and warehouse experience

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About Dal-Tile Llc

-Produces stylish and durable tile options for residential and commercial markets. -Showcases the latest trends in design, texture, and color through award-winning collections. -Operates multiple manufacturing plants and distribution centers across the United States. -Known for innovative and sustainable tile solutions that enhance spaces and last over time. -Caters to a wide range of project sizes, from home renovations to large-scale commercial builds. -Continuously pushes boundaries in design and technology with eco-friendly production methods.

Sector Specialisms