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Income Collection Officer

Pinnacle Group Limited

Collect rent & service charge, reduce arrears, support tenants, liaise with agencies.

29 days ago ago

Junior (1-3 years), Expert & Leadership (13+ years)

Full Time

London, England, United Kingdom

Hybrid

Company Size

3,700 Employees

Service Specialisms

Property Management

Maintenance Services

Repairs and Refurbishment

Facilities Management

Energy Efficiency

Sustainability

Building Services

Construction Services

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Role

Description

arrears reporting

legal instructions

agency liaison

target management

workload planning

resident referral

Requirements

ms office

housing systems

credit control

housing law

welfare benefits

housing experience

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

30 years

Years in Operation

The company has been operational for over three decades.

70,000 homes

Managed Properties

Overseeing a significant portfolio of mixed-tenure housing units across the UK.

160+ sites

Educational Facilities

Provides facilities management services to a wide range of educational institutions.

49,000 homes

Military Housing

Responsibly manages housing for Armed Forces families under long-term contracts.

Culture + Values

Environment + Sustainability

Net Zero by 2025

Emissions Reduction Target

Direct emissions reduction target set for 2025, aligned with Science Based Targets.

21% CO₂ Reduction

Revenue Growth with Lower Emissions

Achieved a 21% reduction in CO₂ emissions per £1 million revenue despite a 43% increase in revenue since 2020.

38% Scope 1 Reduction

Emissions from Operations

Significant reduction in direct emissions from company operations.

127% EV Growth

Electric Vehicle Deployment

Increased the number of electric and hybrid vehicles in the fleet by 127% year-over-year, now comprising 23% of the fleet.

Inclusion & Diversity

74% Employees

Trust in Decision-Making

74% of employees feel trusted to make decisions independently in their roles.

79% Employees

Reflect Values

79% of employees believe their behavior aligns with company values.

70 Apprentices

Apprenticeship Enrolment

70 staff members participated in apprenticeship programs in FY24.

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