Leasing Agent

Description

• Manage service requests, plan resident functions, and maintain accurate commission records.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.

Requirements

• Property management software, RealPage, Entrata or like systems
• Carbon Literacy Certification or willingness to undertake training
• Relevant experience working at a property, even better at a university/college
• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related expereince
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships

Benefits

• 401k + 4% employer matching
• Competitive salary of $17 - $19 / hour
• Paid volunteer time
• Paid wellness time
• Three weeks of PTO
• Generous benefits package! Including health, dental and vision.
• Parental Leave
• Company paid STD, LTD and Life insurance
• Paid Yuday
• 11 paid Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance