Vendor Relationship Manager

Overview

Recruit, train, and manage partners for Demand Response programs to boost enrollments.

Key Responsibilities

• channel partnerships
• customer outreach
• dr events
• education sessions
• customer satisfaction
• promotional events

Tasks

-Develop, manage and strengthen channel marketing relationships with program partners (e.g., OEMs, Trade Allies, Retailers) -Provide assistance to enrolled customers to drive DR event participation and increase year-over-year enrollments. -Prepare and conduct educational events for customers on DR programs (FAQs, what to expect, program materials) -Deliver best-in-class customer satisfaction -Collaborate with and support Program Manager on establishing and executing outreach initiatives -Represent program at promotional events

Requirements

• salesforce
• demand response
• 5+ years
• presentation
• communication
• results-driven

What You Bring

-5+ years' experience in customer relationship building -Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives. -Strong presentation and negotiation skills -Proficiency at effectively using a Customer Relationship Management Tool (e.g., Salesforce) to track and report on outreach efforts -3+ years' experience in Demand Response and/or residential thermostat channels (preferred) -Effective under pressure, able to meet deadlines while adapting to shifting priorities and evolving business needs. -Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively. -Excellent verbal and written communication skills with the ability to build rapport with diverse stakeholders (customers, partners, utilities) -Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis. -Located in or willing to relocate to greater KC metro area is required

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About Resource Innovations

-Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach. -Specializes in transforming utility operations through demand-side management, software systems, and advisory services. -Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces. -Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.

Sector Specialisms

Security Clearance

-employment is contingent upon successful completion of a comprehensive background check and reference check. -a pre‑employment drug screen may be required if applicable.