Regional Performance Manager

Overview

Manage performance strategy, KPIs, reporting and client relations for JLL account.

Key Responsibilities

• bi strategy
• client reporting
• process improvement
• program management
• best practices

Tasks

-Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the JLL account management level. -Regular reporting and updates to clients and leadership team, ensuring full understanding of progress, direction and expected results at all times. Oversee MBR and QBR development. -Identify process, performance and improvement opportunities. -Act as Program Manager for performance initiatives for the JLL account. -Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices.

Requirements

• six sigma
• corrigo
• bachelor's
• process management
• client management
• leadership

What You Bring

-Deep understanding of contract key performance indicators and reporting requirements and client expectations. -Bachelor’s degree or equivalent work experience required -Six Sigma Green Belt certification a plus -Process Management experience or demonstrated skills –Results driven – the ability to analyze, act, and implement to ensure we achieve desired results\ -3-5 years relevant work experience -Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes. -Strong leadership, organizational and execution skills -Strong analytical skills with a track record of identifying potential issues proactively and formulating solutions and contingency plans. -Related experience advantageous -Excellent communication and presentation skills (verbal and written) -History of working with Corrigo regularly, thorough understanding of Corrigo system reporting and processes.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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