Senior Installer

Overview

Install HVAC equipment, accessories, and ensure customer satisfaction and safety.

Key Responsibilities

• equipment benefits
• customer relations
• hvac installation
• safety training
• vehicle maintenance
• ethical sales

Tasks

-Explain the benefits of newer highly efficient equipment to the customer. -Responsible for creating a positive relationship with customers; offering for sale other company products, services and demonstrating your ability to communicate, problem solve, to ensure customer satisfaction. -Professionally install HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes. -Ensure the safe operation of all new installations and correctly instruct customers on proper care, maintenance. – -Responsible for being willing to learn and grow as part of a progressive customer service oriented team. -Must maintain company vehicle to neat clean and safe standard. -Must never sell the customer a repair they do not need.

Requirements

• class g
• odp
• g2 license
• c of q
• grade 12
• safety

What You Bring

-Must be physically capable of performing all work required of this position. -Must have at least a Class G Driver’s License. -Must successfully obtain HVAC leads and enroll CPP to company performance targets. -Consistent work with a predictable and stable work schedule -Must adhere to all safety rules. -Must be able to communicate clearly and effectively, both in written and verbal communications. -Must be able to demonstrate ability to understand/learn new technologies (ie. Electronics/ electricity). -Must meet Company requirements with respect to general qualifications and have completed a minimum of Grade 12 or equivalent. -Must be willing to wear Company provided uniform. -Must have a valid ODP certificate. -Must have Gas Technician ‘2’ (G2) license. -Must be willing and able to work rotating shifts as required. -Must have certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario – 313D).

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Benefits

-The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs -Competitive wages with opportunity to earn additional commissions and bonuses -A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination -Fully paid tuition and apprentice leave top-up for eligible Team Members

About Reliance Home Comfort

-Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S. -Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers. -Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance. -Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models. -Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements. -While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

Sector Specialisms