Account Manager

Description

Maintain accurate resident ledgers and ensure all financial transactions are correctly reflected in property management software (e.g., Entrata).

Oversee collections and ensure delinquencies remain below 2% of total income.

Provide first-class service to residents, prospects, parents, and community partners.

Assist in keeping all marketing materials, websites, and listings accurate, professional, and up to date.

Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income.

Process leases, perform regular audits, and manage vendor payments and accounts payable to ensure accurate billing and property compliance.

Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight.

Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged.

Promote a welcoming, professional office environment that reflects the CL&S brand and values.

Help the team stay informed on market trends and competitors to maintain an edge in the local market.

Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses.

Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance.

Act as an ambassador of the Campus Life & Style culture, bringing energy, pride, and leadership to the community.

Actively network with university officials, student organizations, and local stakeholders to strengthen community partnerships.

Support the leasing team in showing and leasing apartments.

• Maintain accurate resident ledgers and ensure all financial transactions are correctly reflected in property management software (e.g., Entrata).
• Oversee collections and ensure delinquencies remain below 2% of total income.
• Provide first-class service to residents, prospects, parents, and community partners.
• Assist in keeping all marketing materials, websites, and listings accurate, professional, and up to date.
• Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income.
• Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents.
• Process leases, perform regular audits, and manage vendor payments and accounts payable to ensure accurate billing and property compliance.
• Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight.
• Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged.
• Promote a welcoming, professional office environment that reflects the CL&S brand and values.
• Help the team stay informed on market trends and competitors to maintain an edge in the local market.
• Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses.
• Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance.
• Support the General Manager in building a high-performing, motivated, and professional team.
• Maintain open and effective communication with the General Manager to support smooth property operations.
• Act as an ambassador of the Campus Life & Style culture, bringing energy, pride, and leadership to the community.
• Actively network with university officials, student organizations, and local stakeholders to strengthen community partnerships.
• Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses.
• Support the leasing team in showing and leasing apartments.

Requirements

Strong accounting skills and comfort with financial software.

Bachelor’s degree preferred; or 2-4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience.

Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.

Working knowledge of Fair Housing regulations and industry best practices.

Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite.

We conduct criminal background and drug screening.

CLS Living is seeking a dynamic Account Manager to join our passionate and performance-driven team. This is an excellent opportunity for an experienced Leasing Agent who is ready to take the next step and gain broader exposure to all aspects of property management. The Account Manager plays a key role in supporting property operations, leasing success, financial performance, and resident satisfaction.

• Strong accounting skills and comfort with financial software.
• Bachelor’s degree preferred; or 2-4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience.
• Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Working knowledge of Fair Housing regulations and industry best practices.
• Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite.

Benefits

CLS Living is very proud to be recognized as a certified Great Places to Work company.

Relocation Assistance

Professional Development & Advancement Opportunities

Life Insurance & Parental Leave

Employee Assistance Program (EAP)

401(k) with Company Matching

Supportive, Fun, and Flexible Work Environment

Health Savings Account (HSA) & Flexible Spending Account (FSA)

Access to an Unmatched Company Culture that values individuality and innovation

Generous Paid Time Off (PTO)

Comprehensive Health, Dental, and Vision Insurance

• Relocation Assistance
• Professional Development & Advancement Opportunities
• Life Insurance & Parental Leave
• Employee Assistance Program (EAP)
• 401(k) with Company Matching
• Supportive, Fun, and Flexible Work Environment
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Access to an Unmatched Company Culture that values individuality and innovation
• Generous Paid Time Off (PTO)
• Comprehensive Health, Dental, and Vision Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance