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Property Management Administrator

Chinatown Community Development Center

The Role

Overview

Administer and improve property management systems, support team and projects.

Key Responsibilities

  • dashboard development
  • budget monitoring
  • system administration
  • data tracking
  • calendar management
  • meeting coordination

Tasks

-Develop materials for analytics or data related dashboards, using common Microsoft Office tools or YARDI -Monitor budget allocations for those assigned events -Coordinate monthly Property Management Safety Meetings with Facilities Manager -Oversee, develop, and improve the Property Management department administrative systems -Support the Director and Associate Director of Property Management in projects as assigned. -Draft, review, edit, proofread written materials such as forms, general correspondence and minutes for division, staff, committee or other meetings -Ensure information accuracy is in centralized files for projects, residential and commercial property/tenant information, property management staff directory, staff training record, vendor contracts, utility accounts, etc. -Develop tracking tools/systems to enhance and organize property management systems. -Support Director of Property Management in assigned projects, and track data and results of various projects -Manage calendar of DPM and ADPM -Lead welfare exemption project for property portfolio -Perform administrative tasks such as word-processing, photocopying, faxing, scanning, processing monthly department credit card statements, responding to phone calls/email inquiries about housing opportunities and referring building related matters to supervisor. -Assist with monthly process of the PM department credit card statements -Assist in preparing annual operating budget templates, inputting the prior 12 months of financial statement and utilities data to each building. -Oversee, develop, and improve the Property Management department administrative with enhance and organized systems -Take and distribute meeting notes. -Distribute supplies, as may be needed, from time to time. -Ensure prompt follow up on requests from community and staff stakeholders. -Support compliance in coordinating efforts on the welfare exemption project for property portfolio. -Lead the process of organizing annual department retreat, holiday party, and other department related events as assigned -Respond to phone and email inquiries about housing opportunities and building related matters and relying to the appropriate person and department. -Maintain excel spreadsheets for the PM department -Follow policies and procedures, including safe work practices

Requirements

  • microsoft
  • aa degree
  • property management
  • problem solving
  • bilingual
  • organizational

What You Bring

-Strong problem-solving skills -Careful attention to detail -Capacity to work independently and effectively, prioritizing multiple tasks -Graphics skills for making flyers -Excellent organizational skills -Associate of Arts (AA) degree in Business Administration or related field -Three (3) years administrative and/or property management experience -Ability to exercise confidentiality -Excellent written and verbal communication skills -Bi-lingual in English and Cantonese/Mandarin a plus -Knowledge and experience in organizational effectiveness and operations management -Bilingual in English and Cantonese -Ability to handle all forms of telephone calls calmly and professionally -Property management experience -Ability to manage changing deadlines and work well under pressure -Ability to improvise and think on your feet -Extensive experience with Microsoft

The Company

About Chinatown Community Development Center

-Organizes tenant advocacy, leads ballot campaigns, and manages real estate projects. -Typical projects include building affordable housing and youth programs like Adopt‑An‑Alleyway. -Work spans affordable housing development, community and planning services, and property management.

Sector Specialisms

Buildings

Residential

Commercial