Office Administrator

Overview

Admin support for branch manager, handle office ops, compliance, and client service

Key Responsibilities

• compliance review
• check processing
• social media
• marketing creation
• daily reporting
• client service

Tasks

-Perform daily branch operations, including managing the reception desk, answering phone calls, greeting and assisting clients, opening/closing the office, maintaining office appearance, processing mail, and managing office supplies and forms. -Report all closings and production to Brokerage by 2:00 p.m. each business day. -Stay current with company policies and procedures. -Process and review all transaction files for compliance and completion; prioritize closing files first, then production files. -Provide administrative support to the Branch Manager, including scheduling appointments, handling communications, and supporting branch operations. -Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. -Create marketing materials such as brochures, flyers, postcards, sign-in sheets, and promotional pieces as assigned. -Process title, rental, and referral checks received in the branch and overnight them to Corporate for deposit. -Establish and maintain positive and productive work relationships with all staff, customers and business partners. -Work closely with the Brokerage team to ensure full compliance on all transactions; communicate regularly with the Arizona Brokerage team regarding compliance matters. -Serve as a liaison between sales associates and office management; assist and train agents on office equipment and computer programs as needed. -Assist with processing license applications for new, renewing, and transferring sales associates. -Manage office social media platforms. -Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.

Requirements

• microsoft office
• skyslope
• real estate
• problem solving
• bachelor's
• 3+ years

What You Bring

-Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment. -Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); strong overall computer skills. -Knowledge of real estate, title, and/or mortgage business preferred. -Effective analytical and problem-solving skills. -Minimum of three years of clerical or administrative experience; prior real estate industry experience a plus. -Bachelor’s degree in business administration or a related field; or equivalent work experience and knowledge. -Excellent organizational skills with high attention to accuracy, quality, and detail. -Strong interpersonal skills with a customer service focus and the ability to work effectively in a team-oriented environment. -Strong verbal and written communication abilities. -Experience with SkySlope and DPN preferred.

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About Homeservices Of America

-Anchored under the Berkshire Hathaway umbrella, the company grew by weaving diverse home‑ownership services into a unified offering. -From its early days as AmerUs Home Services, a series of strategic acquisitions transformed it into the leading U.S. residential brokerage by transaction volume. -Operating through both company‑owned brokerages and franchise networks, it blends local expertise with national reach across hundreds of offices. -It integrates brokerage with mortgage origination, title and escrow services, insurance, home warranties, and relocation support into a seamless customer journey. -Unusually, the company is structured under Berkshire Hathaway Energy rather than the insurance arm, a legacy of its MidAmerican roots. -Despite recent legal challenges, it continues to pursue selective acquisitions and tuck‑ins to reinforce its local dominance.

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