Service Coordinator

Overview

Coordinate service visits, schedule engineers, liaise with customers and manage maintenance tasks.

Key Responsibilities

• task coordination
• work orders
• ppm planning
• rams request
• appointment notice
• customer liaison

Tasks

-Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales -Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required -Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives. -Request RAMS for subcontractor visits -Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements -Liaise between customer and operations management to ensure smooth operational delivery

Requirements

• word
• excel
• outlook
• communication
• independent
• multi-discipline

What You Bring

-Experience working within a multi discipline office environment -Excellent telephone skills and manner -Effective communication skills both oral and written -Experience working independently, on own initiative, and as part of a team -Good working knowledge of computer packages; Word, Excel and Outlook

People Also Searched For

Benefits

-Company Pension -Life assurance

About Richard Irvin Fm Limited

-Grown into a respected name in integrated facilities management. -Offers a range of services including maintenance, energy management, and engineering solutions. -Delivers services across commercial, residential, and industrial sectors. -Focuses on operational efficiency, creating cost-effective and sustainable solutions. -History of successful project delivery and innovation sets them apart in the facilities management industry. -Expertise spans sectors from utilities and energy to large-scale industrial operations and residential complexes. -Strong presence in both the UK and international markets highlights ability to adapt and grow.

Sector Specialisms