Leasing Specialist - Ascent

Description

• Ensures compliance with HUD rules and regulations, state, federal and local housing laws.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Develops community contacts to maximize the general awareness of the housing community and its advantages.
• Coordinates with Corporate support staff on management company procedures for processing and distributing information.
• Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
• Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.
• Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
• As applicable, conducts credit and criminal background checks for applicants. Follows procedure for notifying approval/denial based on report results.
• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.
• Updates all applicable referral agencies.
• Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
• Complies with all Sherman Associates, agency and city compliance requirements.
• Contacts and offers units to approved applicants.
• Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
• Inputs all traffic and applications in the property management system regularly.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Shops comparable projects in the marketplace monthly.

Requirements

• Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Additional education in real estate, sales and/or business management is preferred.
• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Must be respectful of resident/tenant privacy, including specific commercial tenant needs.
• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment, quiet to moderate noise level.
• As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
• Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
• As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Benefits

• Fully vested 401k company match program
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance
• Employer-paid life insurance
• Employer-paid employee assistance program
• Sherman Associates' Starbucks and Hotel discounts
• 9 Paid holidays and competitive PTO program
• Employer-paid short term disability
• Medical, dental and vision insurance plans

Training + Development

Interview process

Visa Sponsorship

Security clearance