Field Manager - NBN

Overview

Manage field operations, subcontractors and quality for NBN projects in ACT

Key Responsibilities

• network maintenance
• customer activation
• project management
• quality audits
• tech utilisation
• equipment management

Tasks

-Assist field technicians and provide coaching to improve performance, quality and end user customer experience -Deliver maintenance and customer activation services on the nbn® network across the ACT -Managing the progress of works at various sites in coordination with project staff, to meet client expectations within time constraints, budget, safety, environmental and quality -Daily supervision ensuring that technicians have appropriate tools, testing equipment and materials & skills to enable the completion of tasks -Weekly Quality Audits -Liaise with the Area Manager & field workforce to ensure all customer complaints are resolved in a timely manner -Use the latest technology & systems daily

Requirements

• tech savvy
• tool vehicle
• communication
• time management
• contractor coordination
• construction supervision

What You Bring

-Technologically savvy -Tool of Trade vehicle -Excellent communication skills to resolve customer complaints -Strong time management skills and proven ability to coordinate and manage contractors -Supervisory experience in construction, ideally within the telecommunications sector (NBN highly desired)

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Benefits

-Inclusive & supportive team – Be mentored by experienced professionals invested in your development -Access to a variety of Health and Wellness initiatives - including the EAP, Fitness Passport, Ventia's Healthy Minds program and Healthy Bodies program -Accommodation and meals provided when travelling (minimal travelling expected) -Full time permanent role Monday – Friday with some weekend work (minimal) -Access to employee benefits such as corporate travel discounts, novated leases, private health discounts, credit discounts and more

About Ventia

-Fused decades of engineering and service expertise into a single powerhouse. -Delivers end-to-end infrastructure services—from design and maintenance to decommissioning. -Typical projects include keeping hospitals, schools, and transport systems running, as well as building telecommunications networks and remediating contaminated land. -Specializes in defence, telecoms, transport, water and utilities, environmental works, and social infrastructure across public and private sectors. -Ensures 24/7 functionality of traffic, power, networks, and critical facilities.

Sector Specialisms