Building Automation Service Technician I

About the Role

• Service and maintain complex Building Automation Systems (BAS) to ensure optimal performance and reliability. • Diagnose and repair malfunctions in electronic and digital control systems. • Communicate with customers on arrival and departure, update them on service progress, issues, and enhancements. • Act as a technical resource for team members and customers, offering insights on upgrades and replacements. • Prioritize tasks and operate independently in a fast‑paced environment to meet schedule demands.

Key Responsibilities

• ▸bas maintenance
• ▸fault diagnosis
• ▸control systems
• ▸customer communication
• ▸technical support
• ▸task prioritization

What You Bring

The company is hiring a BAS Service Technician in Pleasanton, CA. This role is ideal for someone with building automation system experience who wants to grow within a dynamic, innovative organization. Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives, employing over 135,000 people in more than 100 countries. The position requires extensive knowledge of operational procedures and tools gained through significant work experience. Travel throughout the Bay Area to service customers is required, and the technician must operate independently in a fast‑paced environment while coordinating with leadership schedules. Candidates must have a high school diploma and at least four years of experience troubleshooting and maintaining Schneider Electric systems (EBO, Continuum) or comparable platforms such as Metasys, Siemens, Alerton, Distech, Tridium/Niagara, or Delta. Familiarity with BACnet, LON, and MODBUS protocols, as well as intermediate proficiency in Microsoft Office, is expected. Knowledge of video surveillance and access control systems is a plus. • Exhibit excellent oral and written communication skills for collaboration and customer interaction. • High School Diploma required. • 4+ years of experience troubleshooting and maintaining Schneider Electric or comparable BAS platforms. • Working knowledge of BACnet, LON, and MODBUS communication protocols. • Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint). • Knowledge of video surveillance and access control systems is a plus.

Requirements

• ▸high school
• ▸4+ years
• ▸bacnet
• ▸lon
• ▸modbus
• ▸microsoft office

Benefits

The expected compensation for this full-time U.S.-based position is $62,000 to $79,200 per year, including base pay and a short‑term incentive. The salary range applies to candidates located within the United States and is set by comparing roles of similar responsibility and level. Within the range, individual pay is influenced by performance, knowledge, job‑related skills, experience, and relevant education or training. Schneider Electric provides a comprehensive benefits package that includes medical, dental, vision, and basic life insurance, as well as Benefit Bucks credits, flexible work arrangements, paid family leaves, a 401(k) match, well‑being and recognition programs, 12 holidays, 15 days of paid time off (pro‑rated in the first year), stock purchase opportunities, and military leave benefits.

Work Environment

Field