Clarion Housing Group
Providing and building affordable homes across England, reinvesting surplus into communities.
Repairs Team Leader - Stevenage
Lead and manage a front‑line repairs team, allocating jobs and ensuring safety.
Job Highlights
About the Role
We have an exciting opportunity for a Repairs Team Leader to join our team in Stevenage. The role involves managing a high‑performing front‑line operational team, delivering value for money and embedding a customer‑focused approach across the service. You will be primarily site‑based, supervising a team of Trade Operatives to ensure they meet defined objectives and standards. This includes providing guidance on best practice, relevant procedures and strict adherence to health and safety requirements. The position requires you to coordinate and allocate repair and maintenance jobs, tasks and activities for a specific trade or closely related trades, meeting defined requirements and time‑frames. • Lead and manage a high‑performing front‑line repairs team. • Ensure compliance with health & safety and Clarion policies. • Supervise trade operatives on‑site to achieve objectives and standards. • Provide guidance on best practice and procedural adherence. • Coordinate and allocate repair and maintenance jobs within defined timeframes. • Coach team members and manage performance. • Complete a role‑related questionnaire during application.
Key Responsibilities
- ▸team leadership
- ▸site supervision
- ▸job allocation
- ▸health & safety
- ▸performance coaching
- ▸repair coordination
What You Bring
Demonstrable experience in leadership, coaching and performance management is essential, as outlined in the Team Leader Role Profile and Behaviours & Mandatory Accountabilities OD level 5. Applicants must be able to travel across the region, complete a 10‑question role‑related questionnaire, and undergo a Basic Criminal Record Check. The role is open to candidates eligible to work in the UK, who will reside in England or Wales for the duration of employment. • Travel across the region as needed; eligible to work in the UK.
Requirements
- ▸travel
- ▸uk eligible
- ▸leadership
- ▸coaching
- ▸performance
- ▸criminal check
Benefits
Location: Stevenage. Salary: £33,592 – £46,189 per annum. Hours: 36 per week. Contract type: Permanent. Clarion offers a competitive starting salary and a benefits package designed to support employees and their lifestyle. • Receive a competitive salary with benefits supporting lifestyle and work‑life balance.
Work Environment
Field
Interview Process
-complete a role‑related questionnaire (10 multiple‑choice questions + free‑text, ~30 minutes).