Maintenance Technician II (Experienced)

About the Role

As a Maintenance Tech II you will maintain guestrooms, public spaces, and back‑of‑house areas, ensuring an attractive and well‑kept property with a primary focus on guest relations and problem resolution. Assignments cover a variety of skills such as painting, stucco, drywall, staining, and ceiling work, as well as basic appliance and air‑conditioning troubleshooting. You will interact directly with guests to resolve issues, conduct basic repairs on appliances, plumbing fixtures, and HVAC controls, and perform cosmetic upkeep like caulking, tile work, door hardware replacement, and light‑bulb changes. Preventative maintenance schedules will be followed, rooms inspected for pest intrusion, and detailed logs kept in English, while maintaining clear communication with engineering leadership and assisting teammates on special projects. • Resolve guest issues and maintain high satisfaction levels • Execute drywall, painting, staining, and wall‑vinyl repairs • Troubleshoot and repair plumbing fixtures, including drain cleaning and filter changes • Replace caulk, tile, grout, door hardware, light bulbs, ballasts, and furniture components • Conduct preventative maintenance and replace faulty plumbing components • Inspect rooms for pest intrusion and perform cosmetic appliance repairs • Maintain detailed logs and inspection sheets in English • Communicate effectively with engineering leadership and assist on special projects

Key Responsibilities

• ▸drywall repair
• ▸plumbing repair
• ▸hvac troubleshooting
• ▸preventative maintenance
• ▸pest inspection
• ▸guest interaction

What You Bring

The role requires a team‑first attitude, strong verbal and written communication in English, and the physical ability to climb ladders up to 40 feet, lift or carry up to 50 lb, and push/pull up to 100 lb. Minimum qualifications include a high school diploma or GED, at least two years of facilities maintenance experience, and the ability to follow written and verbal directions; a valid driver’s license and three to five years of related experience are advantageous. • Perform basic appliance and air‑conditioning troubleshooting and repairs • Meet physical requirements: lift/carry up to 50 lb, climb ladders up to 40 ft, push/pull up to 100 lb • Hold at least two years of facilities maintenance experience and a high school diploma or GED • Demonstrate strong verbal and written communication skills in English • Possess a valid state driver’s license (preferred) and three to five years related experience (preferred)

Requirements

• ▸hvac
• ▸facilities
• ▸high school
• ▸physical
• ▸communication
• ▸teamwork

Benefits

At Hilton Grand Vacations we strive to make someone's day every day, working in an energetic environment where we help guests enjoy life at its best by sending them to new corners of the world. Our mission is to deliver lasting memories and show guests how grand life can be. Team members enjoy day‑one benefit eligibility, competitive base pay, recognition programs, discounted hotel rates, a 401(k) plan with company match, PTO, ten paid holidays plus two floating holidays, paid sick days, an employee stock purchase program, tuition reimbursement, and numerous learning and advancement opportunities. • Receive day‑one benefit eligibility and competitive base pay • Enjoy discounted hotel rates, 401(k) match, PTO, paid holidays, sick days, and stock purchase options • Access tuition reimbursement and numerous learning and advancement opportunities

Work Environment

Field