Jll
JLL provides professional services in real estate and investment management worldwide.
Transportation Ambassador
Coordinate campus transportation, logistics, guest services, and facility amenities.
Job Highlights
About the Role
The Transportation Ambassador role, based on‑site in McLean, VA, serves as the central liaison for associates, clients, vendors, and office amenities, focusing on transportation coordination and logistics to keep the community moving smoothly. • Manage 95 Express coverage: rider check‑in, pre‑boarding inspections, charter bus coordination. • Monitor and respond to Transportation, Parking, and Guest Service inquiries via shared mailboxes. • Administer Parking Services databases and support enterprise parking processes for satellite locations. • Lead Campus Tour program from inquiry to itinerary creation and execution, greeting guests and employees. • Oversee amenity programs including umbrella inventory, bike sharing, signage, luggage storage, lost‑and‑found, and temporary badge issuance. • Resolve facility service issues (janitorial, mailroom, copier, conference rooms) by submitting work orders and coordinating maintenance. • Import external guests into Visitor Management system and maintain organized lobby/front‑desk areas. • Anticipate client needs, identify operational risks, and collaborate with facility and transportation teams to resolve issues. • Provide flexible schedule coverage, including early‑morning shifts and adjusted hours as business demands require. • Manage multiple priorities in a fast‑paced environment while maintaining collaborative relationships.
Key Responsibilities
- ▸bus coordination
- ▸parking database
- ▸campus tours
- ▸amenity management
- ▸work order
- ▸visitor management
What You Bring
Successful candidates will demonstrate schedule flexibility, the ability to work independently, strong communication and organizational skills, advanced Google Suite proficiency, and a hospitality‑focused mindset while managing multiple priorities in a fast‑paced environment. • Work independently with minimal supervision while demonstrating initiative, integrity, and sound judgment. • Exhibit strong written and verbal communication, organization, attention to detail, and self‑motivation. • Possess advanced Google Suite skills and a genuine hospitality mindset to deliver exceptional customer experiences.
Requirements
- ▸google suite
- ▸independent
- ▸communication
- ▸organization
- ▸hospitality
- ▸flexibility
Benefits
The position offers an hourly rate of $27.00‑$27.50, does not provide visa sponsorship, and requires candidates to be authorized to work in the United States without sponsorship. JLL provides personalized benefits that support well‑being and growth, including a 401(k) plan with matching contributions, comprehensive medical, dental, and vision coverage, paid parental leave at full salary, paid time off and company holidays, and early access to earned wages through Daily Pay. • Earn $27.00‑$27.50 hourly; position does not offer visa sponsorship and requires U.S. work authorization. • 401(k) plan with company matching contributions. • Comprehensive medical, dental, and vision coverage. • Paid parental leave at 100% salary. • Paid time off, company holidays, and daily pay access through Daily Pay.
Work Environment
Onsite