Operations Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations leads collections activities across commercial, residential, roll‑off and container services within a geographically dispersed area. Reporting to the Operations Manager and General Manager, the supervisor oversees drivers and helpers, implements tactical initiatives, and ensures budget achievement while maintaining safety, environmental, regulatory, and ethical standards. In the safety domain, the supervisor provides leadership to achieve safety goals, removes unsafe conditions from driver routes, collaborates with sales on new routes, partners with maintenance to keep equipment compliant, and drives active employee participation in loss‑control and safety programs. For customer experience, the supervisor ensures service meets or exceeds expectations, monitors missed‑pickup metrics, resolves unusual service requests, equipment breakdowns, and schedule changes, and acts as a positive company representative to build loyalty. Efficiency responsibilities include setting productivity goals, managing labor hours and disposal expenses, leading drivers to exceed productivity targets, creating and optimizing routes for density, reducing route hours through service conversions and container upsizing, and supporting fleet maintenance to meet budgeted goals. Employee engagement is fostered by creating a collaborative team environment, coaching employees toward career advancement, and developing talent to build high‑performing teams.

Key Responsibilities

• ▸route optimization
• ▸fleet maintenance
• ▸productivity management
• ▸safety leadership
• ▸collections management
• ▸customer service

What You Bring

Qualified candidates can direct large staff, are process‑ and results‑oriented, demonstrate strong problem‑solving, analytical, and decision‑making skills, collaborate effectively, think creatively, uphold ethical behavior, and possess proven leadership with at least one year of supervisory experience.

Requirements

• ▸leadership
• ▸supervision
• ▸problem solving
• ▸analytical
• ▸decision making
• ▸collaboration

Benefits

The role offers a rewarding compensation package that includes a generous retirement match, stock purchase plan, paid time off, and a comprehensive suite of health, disability, life, and employee assistance benefits. • Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short‑ and long‑term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

Work Environment

Field