
Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist 2nd Shift
Supports operations, handling admin tasks, safety, scheduling, and customer communication.
Job Highlights
About the Role
In this role you will provide advanced clerical and administrative support to the Collections department managers, acting as a central hub for daily operational coordination. You will maintain and distribute department information, serve as the KRONOS proxy for driver and helper schedule updates, and ensure the office runs smoothly. Key duties include troubleshooting safety, service, and operational issues, managing procurement, time‑and‑attendance, safety incident reporting, and contract‑labor administration using Microsoft Suite and other tools. You will also assist with payment processing, support operational projects, and communicate service issues to customers and scheduling details to employees. • Work Monday‑Friday 3 pm‑11 pm and every third Saturday 7 am‑12 pm. • Provide advanced clerical and administrative support to collection managers. • Troubleshoot and resolve safety, service, and operational issues; act as KRONOS proxy for driver schedule updates. • Manage procurement, time‑and‑attendance, safety incident reporting, contract‑labor tracking, and payment processing using Microsoft Office and additional software. • Communicate service issues to customers and scheduling information to employees.
Key Responsibilities
- ▸administrative support
- ▸issue troubleshooting
- ▸kronos scheduling
- ▸procurement management
- ▸time attendance
- ▸incident reporting
What You Bring
The position requires a high school diploma or GED, legal eligibility to work in the United States, and a minimum age of 18; no prior experience is necessary. Work is performed primarily in a professional office environment with standard equipment, and reasonable accommodations are available for individuals with disabilities. • Required: High School diploma or GED, 18 years old, legal work eligibility; no prior experience needed.
Requirements
- ▸high school
- ▸ged
- ▸legal eligibility
- ▸18+ age
- ▸no experience
Benefits
The Operations Specialist position works a schedule of Monday‑Friday from 3 pm to 11 pm and every third Saturday from 7 am to 12 pm. WM emphasizes that a job here is more than a paycheck, offering opportunities for personal and family growth, stability, and a commitment to a sustainable future. WM is North America’s largest comprehensive waste‑management and environmental‑solutions provider, operating an extensive collection fleet and the nation’s largest recycling network. The company focuses on sustainability through renewable natural‑gas trucks, organics recycling, and innovative energy projects, offering employees a competitive total‑compensation package and a commitment to growth and inclusion. • Work in a professional office environment with standard office equipment; reasonable accommodations provided. • Receive medical, dental, vision, life insurance, short‑term disability, 401(k) with match, stock purchase plan, paid vacation, holidays, and personal days.
Work Environment
Onsite