IT Services Director

About the Role

The IT Services Director is responsible for the strategy, delivery and continual improvement of IT infrastructure, services and security. A key part of the role is to plan and execute the separation of IT services for a subsidiary, ensuring operational continuity while establishing the future IT organization, processes and governance for independent operations. The role requires strong stakeholder engagement, guiding business‑systems integration, overseeing asset management, procurement and vendor negotiations, and embedding robust security and compliance practices. The director will also manage IT project delivery, foster a collaborative cross‑functional team environment, and promote technology‑driven innovation and operational improvement. • Lead the IT separation program for the subsidiary, ensuring continuity and defining future‑state capabilities. • Map current IT dependencies and design the target operating model, including structure, roles, processes and governance. • Coordinate separation timelines, resources and plans with the parent company. • Maintain uninterrupted IT services during transition, proactively mitigating risks. • Develop and implement IT strategies aligned with business objectives. • Build strong stakeholder relationships and act as a trusted IT advisor. • Oversee asset management, procurement and vendor negotiations. • Embed robust security practices and ensure compliance with ITIL, ISO20000 and ISO27000 standards. • Guide business systems integration and manage IT project delivery within scope, schedule and budget. • Foster a collaborative, cross‑functional team environment and promote technology‑driven innovation. • Communicate IT transformation initiatives and manage service escalations. • Contribute to business case development and monitor industry trends for IT planning. • Take full accountability for IT service planning, delivery, governance and business continuity. • Lead resource management, staff development and change‑management initiatives. • Liaise between customers and IT suppliers, ensuring contract and service management. • Resolve complex issues and drive continuous improvement using feedback. • Manage external suppliers and monitor performance.

Key Responsibilities

• ▸it separation
• ▸operating model
• ▸service continuity
• ▸security compliance
• ▸project delivery
• ▸vendor management

What You Bring

Candidates must hold a bachelor’s degree in Computer Science, IT, Business or a related field and have at least ten years of IT service‑delivery experience in SMEs of 800‑3,000 employees, including global operations and IT carve‑out projects. Required expertise includes infrastructure, security, procurement, vendor management, hybrid environments, ITIL/ISO standards, project management and strong communication and leadership skills. • Required: Bachelor’s degree in CS/IT/Business or related field; 10+ years IT service delivery in SMEs (800‑3,000 employees). • Experience with global/multi‑regional IT operations and IT carve‑out projects. • Proven procurement, vendor management and asset management expertise. • Strong communication, stakeholder management, leadership and project management skills. • Knowledge of relevant legislation, risk management, budgeting and operations. • Commitment to diversity and inclusion; open to applicants of all backgrounds.

Requirements

• ▸bachelor's
• ▸10+ years
• ▸itil/iso
• ▸procurement
• ▸leadership
• ▸global ops

Benefits

Linxon offers a competitive rewards package that includes 20 days of privilege leave, 13 days of emergency leave, 14 public holidays, medical and life insurance and clear career‑progression opportunities. The company is committed to diversity and inclusion, encouraging applications from individuals of all races, ages, genders, religions, sexual orientations and backgrounds. • Benefits: 20 days privilege leave, 13 days emergency leave, 14 public holidays, medical and life insurance, career progression.

Work Environment

Office Full-Time