Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage self‑storage properties, assist customers, conduct inspections, and handle cash.

West Chester, Ohio, United States
15+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property managers work independently at multiple locations, both inside and outside the facilities. They assess customer storage needs, suggest solutions and sell packing and moving supplies, conduct daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies. • Conduct daily unit inspections to ensure inventory readiness. • Audit cash drawers, make bank deposits, and handle payment reminders/collections. • Lift/move items up to 35 lb; walk/stand outdoors up to 50% of shift; climb stairs, open large doors. • Perform cleaning and maintenance: sweep, mop, maintain exterior grounds and curb appeal.

Key Responsibilities

  • customer assessment
  • supply sales
  • unit inspection
  • cash auditing
  • payment collection
  • cleaning maintenance

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walk around facilities for up to 50 % of the time, climb stairs, open large doors, and perform cleaning and maintenance tasks such as sweeping, mopping, and maintaining curb appeal. Qualifications: candidates should have experience in customer‑service‑oriented sales environments such as retail, restaurant, or fast‑food. A valid driver’s license and personal vehicle are required, with mileage reimbursement provided. • Prior experience in customer‑service sales (retail, restaurant, fast‑food) required.

Requirements

  • customer service
  • sales
  • physical lifting
  • driver's license
  • personal vehicle
  • retail

Benefits

Public Storage is the self‑storage industry leader and we are hiring now. The company offers a total rewards package and flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property managers can also earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Apply now to join the industry’s #1 team. • Earn $15.00 per hour. • Flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm). • Eligible for full‑time benefits after 20+ hours/week: medical, dental, vision, 401(k) match, PTO, sick time, flex spending. • Company‑paid life and accidental death insurance; exclusive vendor discounts; mileage reimbursement. • Performance‑based bonuses available for property managers. • Valid driver’s license and personal vehicle needed; mileage reimbursement provided. • Recognized as Great Place to Work; top rankings for career growth, culture, diversity.

Work Environment

Field

Apply Now