Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations leads collection activities across commercial, residential, roll‑off, and container services within a geographically dispersed area. Reporting to the Operations and General Managers, the supervisor guides drivers and helpers, implements tactical initiatives, and drives functional excellence and budget achievement while ensuring compliance with safety, environmental, regulatory and ethical standards. Safety is a core focus; the supervisor communicates safety goals, removes unsafe conditions from routes, collaborates with sales on new routes, and partners with maintenance to keep equipment compliant. They oversee accident‑prevention programs, foster a culture of safety through active employee participation, and maintain loss‑control measures to protect workers and assets. In the customer‑experience domain, the supervisor ensures service meets or exceeds expectations, monitors missed‑pickup metrics, resolves equipment breakdowns and schedule changes, and communicates promptly with stakeholders. They act as a positive company representative, addressing issues to boost satisfaction and loyalty. Efficiency responsibilities include setting productivity goals, managing labor hours and disposal expenses, and leading drivers to exceed targets. The supervisor optimizes routes for density, reduces route hours via service conversions and container upsizing, and supports fleet maintenance to achieve budgeted division goals. Employee engagement is driven by creating a collaborative, communicative team environment, developing talent, and coaching employees toward advancement. The supervisor builds high‑performance teams and performs other job‑related duties as needed.

Key Responsibilities

• ▸route optimization
• ▸safety management
• ▸fleet maintenance
• ▸productivity tracking
• ▸missed pickups
• ▸team coaching

What You Bring

Qualifications require the ability to direct large staff, a process‑ and results‑oriented mindset, strong problem‑solving, analytical and decision‑making skills, and collaborative team building. Candidates must demonstrate creative thinking, ethical behavior, strong leadership, talent judgment, and at least one year of lead or supervisory experience.

Requirements

• ▸leadership
• ▸supervision
• ▸problem solving
• ▸analytical
• ▸decision making
• ▸team building

Benefits

The position offers a salary range of $75,100 to $103,300, adjusted for locality, with an annual incentive bonus target of 10% of base compensation. Additional compensation includes a comprehensive benefits package. Eligible employees may participate in comprehensive medical, dental and vision coverage, health care and dependent care spending accounts, short‑ and long‑term disability, life and accidental death insurance, an employee assistance program, discount programs, a 401(k) with company match, an employee stock purchase plan, and paid time off. Recent recognitions include listings in Barron’s 100 Most Sustainable Companies, CDP Disclosure, Dow Jones Sustainability Indices, Ethisphere’s World’s Most Ethical Companies, Fortune’s World’s Most Admired Companies, Great Place to Work, and S&P Global. Employees enjoy a supportive environment, investment in tools and technology, and opportunities for growth while contributing to sustainability initiatives. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short‑ and long‑term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Field