Bruni & Campisi, Inc.
Full‑service residential & light commercial HVAC, plumbing, electrical & generator solutions provider.
Customer Service Representative
Handle inbound/outbound calls, schedule appointments, and sell services.
Job Highlights
About the Role
• Handle high‑volume inbound and outbound customer calls professionally. • Schedule maintenance appointments and respond to customer emails. • Promote and sell products and services to existing customers. • Respond to inquiries, troubleshoot concerns, and resolve issues courteously. • Assist with overflow calls to maintain smooth operations. • Make 100+ calls daily to schedule and confirm maintenance visits. • Maintain accurate records of interactions, scheduling details, and sales.
Key Responsibilities
- ▸customer calls
- ▸schedule maintenance
- ▸sales outreach
- ▸issue resolution
- ▸record keeping
- ▸high‑volume calls
What You Bring
• 3‑5 years of customer service experience, preferably in a call center. • Strong attention to detail when entering information and scheduling. • Excellent phone etiquette and communication skills. • Basic computer/software proficiency (a plus). • 3‑5 years of relevant experience. • Availability for afternoon and evening shifts.
Requirements
- ▸customer service
- ▸call center
- ▸detail‑oriented
- ▸phone etiquette
- ▸computer skills
- ▸evening shifts
Benefits
Bruni & Campisi, a member of the Apex Service Partners network, is seeking a Customer Service Representative who is passionate about helping people and improving lives each day. The role offers the chance to grow within a company known for innovation, excellence, and a strong commitment to both employees and customers. The position is fully onsite in an office environment, with occasional remote weekend work as directed by management, and requires flexible afternoon and evening availability. Competitive hourly pay ranges from $20 to $27, and the company provides a comprehensive benefits package. • Flexible schedule, reliable transportation, and availability for afternoons/evenings. • 100 % onsite work, with remote weekends if assigned. • Medical, prescription, dental, and vision insurance with low out‑of‑pocket costs. • Disability and term life insurance. • Matching 401(k) retirement plan. • Ongoing training and development opportunities. • Paid holidays and generous paid time off.
Work Environment
Office Full-Time